The role involves overseeing and managing daily operations, ensuring smooth workflow and efficient staff management. Key responsibilities include evaluating and organizing daily tasks, assigning duties, and monitoring staff performance. The position also requires analyzing market trends, consumer demand, and competitors to inform decisions on product selection, pricing policies, and promotional strategies. Additionally, the role involves planning budgets, monitoring revenue and expenses, determining staffing needs, and resolving any operational issues, including customer complaints and supply shortages. The individual will also be responsible for recruiting, hiring, and supervising staff or volunteers.