We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. As a Transaction Services Analyst/Specialist, you will oversee and process purchase orders (POs) for the Marketing team within the Strategy & Operations area. You will provide expert guidance on SAP purchasing policies and internal procedures, supporting the team with PO enablement, case reviews, and delivering high-quality assistance through the Marketing Services Request Center (MSRC). A strong understanding of SAP systems (Ariba, ISP, CRM, SAC) and exceptional customer service skills are essential. Key Responsibilities • Provide purchasing guidance and process purchase orders requests for the Marketing team within the Strategy & Operations area through the MSRC platform. • Conduct training sessions for relevant topics and review cases with the Transaction Services team to ensure process efficiency. • Monitor the MSRC Dashboard to ensure timely processing of requests, redistributing Help Requests as needed. • Support SAC Access requests and provide purchasing guidance via MSRC. • Create and update SAC Line Items to support marketing operations and planning. • Address ad-hoc purchasing needs quickly and efficiently. • Collaborate with tech teams to improve MSRC forms, identifying issues, testing updates, and deploying fixes. • Resolve issues by working closely with cross-functional stakeholders (GPO, Controlling, OEC, Marketing, etc.). • Provide SAC Analytics reporting to guide decision-making and track performance. • Minimum of 5 years of experience in purchasing or operations roles within the IT or tech industry. • Postgraduate degree in Business Administration, Marketing, Operations, or a related field. • Fluent in English (written and spoken); additional languages are a plus. • Strong communication skills with a high attention to detail. • Excellent analytical and problem-solving skills. • Ability to thrive in fast-paced, multicultural environments and collaborate effectively across teams. • Proficiency in SAP tools and platforms, including Ariba, ISP, SAC Planning, CRM, and MSRC. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 62,500 - 135,100 CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: www.SAPNorthAmericaBenefits.com. Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec. Requisition ID: 424607  | Work Area: Marketing  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations:  #LI-Hybrid