Closing Date (MM/DD/YYYY):04/17/2025 Worker Type:Permanent Language(s) Required:English, French Salary Range (plus eligible to receive a performance based incentive, applicable to position) :$90,710 - $122,726 Leadership and coaching experience rewardedSupervise day-to-day operations of the Customer Service Centre team. You’ll build and maintain internal relationships to ensure smooth interactions with customers and partners. What you’ll do:Ensure lending and loan documentation is completed accurately Coach colleagues on processing complex loansImplement process improvements and make sure policies are followedLead the team by managing workload, objectives, and performanceExecute project and change management plansGuide the development of committed partnerships What we’re looking for:Proven leader able to build and maintain relationshipsTeam player who helps others develop their skillsAnalytical thinker who supports and quickly adapts to change and helps others do the sameSolid organizational and time management skillsMulti-tasker with strong attention to detail What you’ll need:A bachelor’s degree in business administration with at least three years of experience, or a certificate in business administration with at least five years of experience (or an equivalent combination of education and experience)Solid understanding of lending and loan administration