Terrace Animal Hospital provides comprehensive and compassionate care for pets, ensuring their health and happiness. Located in the vibrant Terrace community, we serve a diverse population of pet owners and their beloved animals. Our services include surgery, dental work, vaccinations, X-rays, and flea prevention, tailored to each pet's unique needs. We pride ourselves on a workplace culture that values diversity, inclusion, and professional growth. Our team is a mix of individuals from various backgrounds, united by a passion for animal care and commitment to excellence. We offer continuous learning and career advancement opportunities, helping our staff grow and thrive. We are seeking a Medical Administrative Assistant to join our team. The candidate must be a team player who is friendly, and patient with clients and their pets and able to multitask in a fast- paced environment. This role represents a fantastic opportunity to contribute to our mission of delivering consistently exceptional veterinary care. Employer Company's Legal Name: Kang Veterinarians Inc. Company's Operating Name: Terrace Animal Hospital Business Address: Unit 101- 4620, Keith Avenue, Terrace, BC, V8G 4K1 Position Position: Medical Administrative Assistant Type of employment: Full-Time; Permanent No of positions: 1 Anticipated Start date: As soon as possible Work Location: Unit 101- 4620, Keith Avenue, Terrace, BC, V8G 4K1 Salary & Benefits Salary: $29.00 per hour Overtime, Vacation Pay, Paid Sick Leave, Extended Medical Benefits Work-life balance through flexible and accommodating work environment Job Responsibilities · Organizing, setting up, and confirming appointments, which involves efficient communication between staff and patients. · Digitally managing medical reports, patient records, and other forms of correspondence. · Managing the scheduling of follow-up appointments and providing patients with reminders of their upcoming appointments. · Assisting in resolving any patient concerns or complaints, always aiming for the highest level of patient satisfaction. · Engaging with patients to ensure completion of necessary forms, documents, case histories, and consent forms. · Maintaining medical records confidentially. · Overseeing billing operations and the preparation of financial statements. · Providing internal administrative support, including document tracking, filing, and reporting duties. · Maintaining inventory and ordering supplies, when necessary, as well as coordinating with suppliers as required. · Ensuring compliance with clinic practices and procedures. · Participating in regular team meetings and continuing education sessions as required. · Keeping the front office area clean, organized, and well-stocked to create a positive first impression for our patients. · Assisting with other duties as assigned. Job Requirements · Successful completion of secondary school · Minimum one year of experience in a similar capacity, or education in relevant background · Knowledge of medical terminology · Strong communication skills, both when dealing with clients and staff. · Exceptional organizational abilities, communication proficiency, attention to detail, and problem-solving skills. · Proficiency in utilizing computer applications, including Microsoft Word, Excel, and Outlook. · Upholding ethical standards and maintaining confidentiality regarding patient information How to apply? Email: kangjatinder@hotmail.com In Person: Unit 101- 4620, Keith Avenue, Terrace, BC Please mention position tile in the subject line while applying for this job. We promote diversity in the workplace and are an equal opportunity employer.