Job Duties: Inspect vehicle and estimate the costs and times for the repair and restoration of the vehicle Write report on damage and cost estimate Plan and coordinate work processes with the technicians Follow automobile industry safety norms and standards Provide customer service, such as answering all customer inquiries and explaining the complete repair process Follow up with insurance companies for claim related correspondence Order parts and material Maintain accurate documentation and obtain customer signatures Oversee final repairs for appearance and quality of work. Job Tasks: Professionalism in customer service Review damage report and estimates of repair cost and plan work to be performed Clean and maintain work space Instruct apprentices