After Market Manager
Ontario 1 month ago
Job Description
Greenvalley Equipment is hiring an After Market Manager to join our high performing leadership team in representing John Deere – the premium brand in agriculture equipment. Our team strives to ensure unmatched customer satisfaction and a focus on the farmer. The After Market Manager is responsible for the safe, efficient, and profitable operation of the Service and Parts Departments across all GVE Branches. This role focuses on hiring, mentoring, and coaching of department managers and staff, and the creation and monitoring of systems that ensure a high-level performance. Duties & ResponsibilitiesExecute the overall vision and strategy for the Service and Parts DepartmentsMonitor departmental performance against established goals for profitability, service levels, and service timesResponsible for effectively managing, coaching, and developing staff, including training, recruitment, terminations, performance management and wage assessmentPositively impact morale by setting and demonstrating a strong business ethic for dealing with customers, suppliers, and fellow staffAnalyze monthly and annual department’s key performance indicators and industry trendsMeasure and monitor key customer service areasWork closely with John Deere on warranty, training, and parts and service benchmarks Qualifications:5+ years of management experience in parts, service, or related operations.Strong leadership, analytical, and problem-solving skillsProven ability to implement strategies, manage projects, and motivate teams.Proficiency in Microsoft Office and Internet applicationsBusiness or Ag Degree preferredStrong drive and bias toward actionValid class 5 driver license GVE offers an extensive employment package that includes: competitive compensation; a substantial and ongoing commitment to training; Blue Cross benefits; and a generous RSP Profit Share program. Most importantly, we have a dedicated and experienced team of leaders and experts who take deep pride in “Helping Farmers Feed A Hungry World” Interested candidates should click the 'Apply to this Position' icon.
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