· Interact with clients and discuss expectations before providing nail service. · Perform high-quality manicures and pedicures, ensuring the use of safe and hygienic practices. · Apply various nail art techniques, including acrylics, gels, and nail polish designs. · Consult with clients to understand their nail care preferences and provide expert advice. · Maintain a clean and organized workspace, following sterilization and sanitation protocols. · Upsell nail care products and services to clients when appropriate. · Stay up-to-date with the latest nail care trends, techniques, and products. · Provide excellent customer service, ensuring client satisfaction and repeat business. · Answer phones, schedule appointments, handle cash, and process card payments. · Manage the inventory of nail polish colours and tools and reorder as necessary.