User Support Technician LDCELLULAR LTD. Job details Location: Kelowna, BC V1X 4H9 Workplace information: On site Salary: 36.00 hourly / 35 to 40 hours per Week Terms of employment Permanent employment Full time Starts as soon as possible Vacancies: 2 Overview Languages English Education Secondary (high) school graduation certificate Experience 7 months to less than 1 year On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Perform Web-server backup and recovery operations Provide customer service Manage incidents Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for persons with disabilities Support for newcomers and refugees Support for youths Support for Veterans Support for Indigenous people Support for mature workers Supports for visible minorities Who can apply to this job? The employer accepts applications from: Canadian citizens and permanent or temporary residents of Canada. Other candidates with or without a valid Canadian work permit. How to apply Direct Apply By Direct Apply By email hr.ldcellularltd@outlook.com