Responsibilities/Tasks: - Develop and implement policies and procedures for daily operations - Recruit and hire staff - Supervise staff - Negotiate with suppliers for the provision of materials and supplies - Conduct training sessions - Negotiate with clients for the use of facilities - Prepare budgets and monitor revenues and expenses - Arrange for and oversee maintenance activities - Address customers' complaints or concerns - Assist clients/guests with special needs - Establish work schedules - Manage events - Organize and maintain inventory