Gill Travel Inc. dba Gill International Travel located at Unit 6160, 5880 - 88 Ave NE, Calgary AB T3J 4B6 is hiring a Travel Agency Manager for a full-time and permanent position. Job requirements Languages: English Education: Secondary (high) school graduation certificate Experience: Minimum of one year of experience as a Reservations Supervisor and/or Travel Agency Manager is required Job details: Salary: $ 41.25/ hour for 30 to 40 hours per week Job Duties & Responsibilities: · Plan and direct overall operations of the business including the activities of staff in providing travel services for clients. · Set objectives and performance standards for the agency and its employees. · Manage staff and assign duties, including hiring and training. · Establish and manage budgets, oversee expenditures, and ensure profitability. · Negotiate with travel service providers (such as airlines, hotels, and tour operators) for best pricing and packages. · Develop promotional strategies and marketing plans to attract clients. · Ensure compliance with travel laws and regulations, including licensing and insurance requirements. · Handle client complaints or disputes and provide resolutions when necessary. · Oversee the preparation of brochures, advertising material, and client proposals. · Stay updated on global travel trends, destinations, and risks. · Supervise the booking process for flights, accommodation, and tours. · Maintain strong relationships with business clients, tour operators, and suppliers Apply by email: jobsatgilltravel@gmail.com Who can apply for this job? The employer accepts applications from: · Canadian citizens and permanent or temporary residents of Canada · other candidates, with or without a valid Canadian work permit