Retail Manager Salary in Townsville, Queensland

Retail Manager job description

Job Title: Retail Manager

Overview/Summary of the role:

A Retail Manager is responsible for overseeing day-to-day operations and managing the sales team of a retail setting. They are responsible for developing and implementing strategies that will drive sales and customer satisfaction. A retail manager also ensures that the store meets its sales goals, maintains a positive reputation, and provides customers with exceptional service.

Responsibilities and Duties:

• Developing and leading a high-performing sales team

• Creating and executing sales and marketing strategies based on customer needs and industry standards

• Ensuring that the store meets or exceeds its monthly and annual sales targets

• Conducting regular performance evaluations of staff and providing ongoing coaching and feedback

Retail Manager interview questions

Interviewer: Good morning! Can you please introduce yourself and give us a brief overview of your experience in retail management?

Candidate: Good morning, my name is John and I have been working as a retail manager for the past 8 years. I have experience in managing various departments such as clothing, electronics and groceries in different retail stores.

Interviewer: What do you think are the most important skills you should have to succeed as a retail manager?

Candidate: I think communication and leadership skills are essential. As a retail manager, you need to communicate effectively with your staff and customers, and also lead your team to achieve their targets.

Interviewer: Can you give us an example of a difficult challenge you faced as a retail manager and how you handled it?

Candidate: One of the challenges I faced was during the holiday season when we were short-staffed and had to handle a high volume of customers. I addressed the issue by cross-training staff from other departments and also hired temporary staff to meet the demand.