Job Type: Ongoing - full time Category: Executive Management Location: Doncaster Date Advertised: 26-FEB-25 Job Reference: AV/1846804 Job Title: Director Payroll Services Business Unit: Division: Summary: At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you join a team dedicated to bringing our vision to be a world leading ambulance service to life.  We are seeking a Director Payroll Services to provide strategic leadership & oversight to the payroll department, including setting the vision and strategy for payroll operations and overseeing the successful execution of all payroll-related queries within Ambulance Victoria. This is a full-time, ongoing position within our People & Culture Division. While WFH/Hybrid options are available, it is essential that the successful applicant maintains a presence at our Doncaster headquarters in line with our hybrid working model.  About the role  Reporting to the Executive Director People & Culture, this role is a key strategy driver, critical to delivering efficient and integrated end-to-end payroll processes, process improvements and automation to ensure quality service delivery and alignment with the broader P&C vision. Responsibilities include (not limited to):  Define and oversee timely adherence and compliance with all relevant Awards, Australian payroll legislation, regulations responsible for the delivery of effective and accurate end-to-end payroll operations at AV Oversee the provision of responsive, customer focused, compliant and effective payroll service delivery, ensuring adequate controls are in place to deliver on accurate and timely processing of payroll for all employees Drive the strategic direction, overseeing the development and implementation of payroll workflows to adapt to fluctuating workforce demands Influence, collaborate and negotiate with stakeholders to gain support to execute and achieve AV's Payroll service delivery goals and organisational objectives Provide strong and effective leadership by fostering a performance based, collaborative culture focused on continuous improvement and commitment to best practice  About you  To be considered for this position, you will have completed a post graduate degree or industry specialised certification with extensive relevant experience in a Business, Finance or Payroll Management related field, or an equivalent combination of training and extensive relevant experience. Other requirements include (not limited to):  Extensive experience providing high level, strategic advice, and management of payroll operations in complex and diverse employment environments In-depth knowledge of Enterprise Bargaining agreements, industrial relations, and compliance requirements Significant experience in managing complex payroll systems in operational environments with 24/7 requirements including strong analytical skills and proficiency in payroll systems and software Proven experience and success in building and leading high-performing teams in fast-paced settings Exceptional communication, influencing and relationship-building skills, including the ability to prepare high quality reports, papers, and presentations for a variety of audiences  Working at Ambulance Victoria As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking.  We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integral part in bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you!  Important information By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.  Successful applicants will need to be willing to complete pre-employment screening including references, misconduct, and Police Checks.  This position is classified AV7 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2021. The position description can be found on the AV Careers website https://careers.ambulance.vic.gov.au.  Your application is an integral part of the selection process and should include:  A statement (maximum one page) advising on your interest in the position, how your skills and experience to date would set you up for success in this position and what you anticipate your impact would be   Applications must be submitted by 11.59pm AEDT on Sunday 16 March 2025. Applications must be submitted via the AV Careers Centre website https://careers.ambulance.vic.gov.au to be considered. Emailed applications will not be accepted. For further information, please refer to ‘Applying for a position with Ambulance Victoria‘. For any queries, please contact Melissa Ryan, Senior Advisor Recruitment & Selection via phone – 0477 242 947 or email Melissa.Ryan@ambulance.vic.gov.au.   At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. In the event you require a reasonable adjustment to support your application for this role, please contact us at recruitment@ambulance.vic.gov.au and a member of our Recruitment & Selection team will be in touch.