Job Type: Ongoing - full time Category: Executive Management Location: Sunshine West Date Advertised: 18-FEB-25 Job Reference: AV/1844798 Job Title: Director Operational Capability Business Unit: Division: Summary: At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you join a team dedicated to bringing our vision to be a world leading ambulance service to life.  We are seeking a Director Operational Capability to provide strategic leadership in the development and delivery of operational capability activities to the clinical and operational workforce across Ambulance Victoria (AV). This is a full-time, ongoing position within our Quality &Clinical Innovation Division. While WFH/Hybrid options are available, it is essential that the successful applicant maintains a presence at Sunshine Capability Hub in line with our hybrid working model.  About the role  Reporting to the Executive Director Quality & Clinical Innovation, this role will Lead and drive the development and delivery of effective and sustainable education strategies and services within AV's career framework for our operational workforce and partners to support frontline workforce in ensuring Best Care to our patients. Responsibilities include (not limited to):  Oversee the development of innovative and flexible strategies for responding to present and future service delivery needs through collaborative operational planning activities with internal and external stakeholders Ensure efficient and effective design and delivery of high-quality education programs, frameworks and standards to support clinical and operational service delivery, across graduate, ALS & MICA service streams Lead the efficient and effective delivery of AV's volunteer first responder and Co-Responder functions, embedding clinical performance standards, government policy and AV policies and procedures Establish and lead the strategic development of sustainable and contemporary educational standards within AV to ensure a high level of ambulance practice Build strong relationships with universities, education providers, regulatory bodies, health services and other external agencies, ensuring AV is represented and in a position to effectively deliver legislative and community obligations and respond to new and emerging issues Provide strong and effective leadership by fostering a performance based, collaborative culture focused on continuous improvement and commitment to best practice  About you  To be considered for this position, you will have completed a postgraduate degree or industry specialised certification supplemented with relevant experience, or an equivalent combination of training and extensive relevant experience. Other requirements include (not limited to):  Demonstrated experience working in senior roles in a complex organisation with diverse business requirements Proven knowledge and experience of workplace training, education systems and strategy, including flexible alternatives for the delivery of education and training Demonstrated strategic thinking and future planning skills across complex educational, business and risk management Exceptional communication, influencing and relationship-building skills, including the ability to prepare high quality reports, papers, and presentations for a variety of audiences Proven experience and success in building and leading high-performing teams  Working at Ambulance Victoria As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking.  We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integral part in bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you!  Important information By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.  Successful applicants will need to be willing to complete pre-employment screening including references, misconduct, and Police Checks.  This position is classified AV7 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2021. The position description can be found on the AV Careers website https://careers.ambulance.vic.gov.au.  Your application is an integral part of the selection process and should include:  A statement (maximum one page) advising on your interest in the position, how your skills and experience to date would set you up for success in this position and what you anticipate your impact would be   Applications must be submitted by 11.59pm AEDT on Sunday 16 March 2025. Applications must be submitted via the AV Careers Centre website https://careers.ambulance.vic.gov.au to be considered. Emailed applications will not be accepted. For further information, please refer to ‘Applying for a position with Ambulance Victoria‘. For any queries, please contact Melissa Ryan, Senior Advisor Recruitment & Selection via phone – 0477 242 947 or email Melissa.Ryan@ambulance.vic.gov.au.   At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. In the event you require a reasonable adjustment to support your application for this role, please contact us at recruitment@ambulance.vic.gov.au and a member of our Recruitment & Selection team will be in touch.