At Optus, we don't sit back and let the future happen to us - we're out there making it. By expanding into new technology and relentlessly improving every day, we're creating a better tomorrow for all Australians.  We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. This role will support the delivery of the largest Federal Government Contact Centre.  The day to day - Take ownership of customer issues raised to you... ## Type: Permanent ## Location: New South Wales, Australian areas, Australia