We don't sit back and wait for the future to happen, we are out there crafting our own path through new technology, innovation, and investment. We are truly a challenger brand, with challenger spirit. As an Expert in the Social Media Care Team, you'll belong to a dynamic digital community delivering extraordinary customer service in public-facing environments as well as supporting customers through voice. Collaborating with Senior Social Media Experts, you'll handle initial interactions and support high-risk, sophisticated cases. Using social media, voice, messaging, and email, y... ## Type: Permanent ## Location: Melbourne, Victoria, Australia