United Kingdom
Personal Banker Salary in Sunderland, Tyne and Wear
£11K
20% Low Band Avg
GBP £16K
Average
£21K
80% High Band Avg
Salaries based on experience level
The Average Entry Level salary of Personal Banker in Sunderland, Tyne and Wear is GBP £12K/yr, this salary increases 33% to £16K/yr when reach Mid Level Career.
From Mid to Senior Level the average salary increases 29% from £16K/yr to £21K/yr.
Salary Compared to United Kingdom National Average Salary
- Personal Banker in Sunderland, Tyne and Wear Salary
- vs
- Personal Banker in United Kingdom Salary
The Average Salary of Personal Banker in Sunderland, Tyne and Wear is £16K/yr. This is -16% lower (£-3,191) compared to United Kingdom national average salary of £19K/yr.
Salary Compared to Sunderland City Average Salary
- Personal Banker in Sunderland, Tyne and Wear Salary
- vs
- Sunderland, Tyne and Wear City Average Salary
The Average Salary of Personal Banker in Sunderland, Tyne and Wear is -30% lower (-7,210) than the average salary for the city of Sunderland, Tyne and Wear £23K/yr.
Personal Banker job description
Job Title: Personal Banker
Overview/Summary of the role:
The Personal Banker is responsible for providing financial advice and services to customers in a professional manner. The individual in this position will work with customers to help them manage their finances, including opening deposit accounts, processing loan applications, and providing assistance with financial planning. Personal Bankers also have the responsibility of cross-selling bank products and services to customers to help reach growth targets.
Responsibilities and Duties:
• Handle customer inquiries regarding banking services and products.
• Open deposit accounts and manage related transactions.
Personal Banker interview questions
Interviewer: Good afternoon, thank you for coming in today. Can you please tell me a little about your previous experience in banking?
Candidate: Yes, of course. I have been working as a bank teller for five years and have recently been promoted to a customer service position within the same bank.
Interviewer: In your opinion, what are the most important qualities a Personal Banker should possess?
Candidate: I believe a Personal Banker should have strong communication skills, be detail-oriented, have a solid understanding of banking products and services, and be able to build and maintain relationships with clients.
Interviewer: Can you tell me about a situation where you successfully resolved a customer complaint?
Candidate: Yes, I had a client who was experiencing issues with their account, and after listening to their concerns and reviewing their account, I was able to identify the issue and resolve it to their satisfaction.