Find up to date salary information for jobs in United Kingdom, and compare with national average, city average, and other job positions.

Virtru: Customer Success Manager, SMB (Philippines)

United Kingdom 15 hours ago

Job Description

Headquarters:Washington, DC, USA URL:https://virtru.com Compensation: $875,000 PHP (10% performance bonus) Virtru is looking for a Customer Success Manager to join our SMB Customer Success team. This new role will be responsible for managing a large pool of small accounts. You will be responsible for owning a large book of accounts and help drive maximum value from and impact across the book. To succeed in this role, you’ll need to be comfortable learning new technologies and communicating successfully with a wide range of customer personas. You’ll need to take customer success processes from other parts of our business and find ways to apply them at scale across a large customer base (thousands of accounts). Responsibilities include: Onboard and train new customers on Virtru’s products in both 1to1 trainings and group webinars. Manage and run renewals for strategically important customers. Proactively engage low-usage and at-risk customers to stabilize the account. Temporarily own accounts for fixed engagement periods, such as onboarding, at-risk scenarios, and account reviews. Execute 1 to Many campaigns and sequences designed to drive engagement, usage, and customer success at scale (ex. Run re-engagement campaigns for low-usage customers). Track and analyze customer usage and engagement to identify opportunities to deliver value across the base. Generate invoices, work with our partners, and jump in to assist our Accounting team with collections for overdue and delinquent accounts. Help refine processes, plays, and sequences that allow future CSMs to seamlessly fold into our pooled model. Jump in to handle any other outlier scenarios across the base. About You 4+ years experience working in a customer-facing role (support, sales, customer success, account management, etc.) At least 2+ years of experience supporting technical products, applications and/or environments. Experience running training calls Ability to interact with both technical and non-technical staff and customers. Strong technical aptitude and problem-solving skills. Positive, customer-oriented attitude Comfortable working in a fast-paced environment, both independently and in a team. Exceptional written and verbal communication skills Strong organizational and prioritization skills Extra Credit (Not required but will come in handy!) Experience working in a pooled CSM model. Salesforce/Outreach Experience Experience with renewals and/or negotiations. Virtruvian qualities that will set you up for success: Thinking outside of the box to respectfully challenge your teammates and managers in the pursuit of excellence Strong sense of urgency with an action-oriented mindset Able to collaborate and adapt to shifting priorities as business needs evolve Comfortable with asynchronous communication including slack, email, zoom, etc. To apply:https://weworkremotely.com/remote-jobs/virtru-customer-success-manager-smb-philippines

Zoom: Onboarding Customer Success Manager - LATAM - Workvivo

United Kingdom 13 hours ago
Headquarters:San Jose, California, United States URL:https://zoom.us What you can expect The Onboarding& CSM (LATAM) role is dedicated to delivering a best-in-class platform to our enterprise level customers. You will be instrumental in fostering...

Virtru: Customer Success Manager, SMB (Philippines)

United Kingdom 14 hours ago
Headquarters:Washington, DC, USA URL:https://virtru.com Compensation: $875,000 PHP (10% performance bonus) Virtru is looking for a Customer Success Manager to join our SMB Customer Success team. This new role will be responsible for managing a large...

Virtru: Customer Success Manager, SMB (Philippines)

United Kingdom 14 hours ago
Headquarters:Washington, DC, USA URL:https://virtru.com Compensation: $875,000 PHP (10% performance bonus) Virtru is looking for a Customer Success Manager to join our SMB Customer Success team. This new role will be responsible for managing a large...

2025-150451 - Engineering Project Lead

Newport, Wales 18 hours ago
Entity :Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defence and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more...

Business Development Manager - EU Groupage&Freight Logistics, Manchester

Manchester, North West England 2 days ago
Business Development Manager - European Groupage, Backhaul&Warehousing£Very Competitive + Bonus/Commission + Car Allowance + Benefits National Field Based - HO in Yorkshire Are you a driven, ambitious Sales&Business Development Manager ready for your...

2025-150424 - Demand Manager - Aftermarket

United Kingdom 2 days ago
Job field / Job profile :Programs/Program manager level 1 Employment type :Permanent Position description : POWERED BY TEAMWORK. Are you ready to be part of a team that drives big ideas and even bigger wins? At Safran, we believe in the power of both...

Category Manager - Building Supplies

Norwich, East of England 2 days ago
ANGL-Norwich, About Us: At Anglian we’re a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real...

Category Manager - Building Supplies

Norwich, East of England 2 days ago
ANGL-Norwich, About Us: At Anglian we’re a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real...

Tidio: Customer Success Manager (US-based clients)

United Kingdom 3 days ago
Headquarters:Warsaw URL:https://tidio.com Location:Europe/US/LATAM remote. Form of employment:Contract of employment or B2B contract (self-employed). We are a fast-growing tech company created by experienced international talents. Our product is a...

Store Manager, TS1 5PR

United Kingdom 5 days ago
Store Manager (Full Time) Summary£46,000 - £62,000 per annum | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're...