JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions Tremco Barrier Solutions Inc Dryvit Nudura and Willseal brands Prebuck LLC Weatherproofing Technologies Inc Weatherproofing Technologies Canada and PureAir Control Services Inc Altogether Tremco CPG companies operate 21 manufacturing facilities 6 distribution sites and 3 R&D technology sites and employ more than 2 700 people across North America GENERAL PURPOSE OF THE JOB The Technical Communications Specialist provides technical support for assistance to distributors applicators contractors chemists engineers sales technical service department subordinates and customer service ESSENTIAL DUTIES AND RESPONSIBILITIES Provide front line phone coverage for Technical Services Leverage SAP systems to complete notifications as product specialist Take turns with the general department mailbox and answer e-mails received and respond or forward to appropriate product specialist Work cooperatively with peers to ensure adequate consistent phone coverage throughout the day with increased sensitivity for needs from 8 00-8 30 5 00-5 30 and during staggered lunch hours Occasional flexibility required to accommodate vacations and excused absences Handle application questions from the sales force where appropriate Support the proper application of