Onsite Monday– Saturday in the Skipton area. Full Time Permanent. Our client is a family-owned luxury watch retailer known for offering an exceptional range of timepieces and providing a personalised, high-end shopping experience to our discerning clientele. As they continue to grow, they are looking to expand their dynamic team with a dedicated Sales Assistant who shares their passion for luxury products and exceptional customer service. The Sales Assistant will play a vital role in supporting the sales team and driving the growth of our client’s retail business. This position will involve working closely with both clients and internal teams to ensure a smooth sales process, from identifying new opportunities to after-sales support. The ideal candidate will be passionate about delivering outstanding customer experiences and is eager to develop their career in luxury retail. Key responsibilities of the Sales Assistant – Luxury Watch Retail: * Identify Sales Opportunities: Assist the team in identifying new sales leads and potential clients through research and direct outreach. * Client Engagement: Actively respond to inquiries via email, telephone, and social media, ensuring timely and accurate information is provided to customers. * Client Meetings: Schedule and attend client meetings, presenting product offerings, answering questions, and providing tailored recommendations to meet customer needs. * Customer Database Management: Maintain and update customer databaseswith accurate contact details, sales activity, and follow-up notes. * Collaborate on Sales Proposals: Work with the sales team to create purchasing quotes and tailored sales proposals for customers. * Administrative Support: Provide administrative assistance to the sales team, including preparing sales invoices, valuations, and updating the stock database. * Order Processing: Assist in processing customer orders and ensure timely delivery, while maintaining high standards of customer service. * Product Knowledge: Stay current on product features, industry trends, and competitor activities, continually enhancing your knowledge of luxury watches to better assist clients Key Requirements of the Sales Assistant – Luxury Watch Retail: * Experience: Previous sales or customer service experience in a B2C environment such as Telesales, Retail Sales, Car Sales or similar customer facing role * Luxury Watch Market Knowledge (Preferred): Experience with or a strong interest/passion for the luxury watch market * Communication Skills: Strong verbal and written communication skills to interact effectively with clients and team members * Microsoft Office Proficiency: Comfortable using Microsoft Office Suite (Word, Excel) for daily tasks and reporting * Motivated&Eager to Learn: Highly motivated with a strong desire to develop a career in sales and luxury retail * Team Player: Ability to work independently and as part of a collaborative team in a fast-paced environment * Organisational Skills: Excellent organisational and time management skills, with a keen attention to detail * Positive Attitude: A passion for sales and a positive, proactive attitude toward work Why join our client? * Competitive Base Salary DOE * Free onsite parking * Pension * Private Medical * Comprehensive training and ongoing support * Be part of a tight-knit, family-owned business with a focus on quality, integrity, and customer satisfaction * Gain exposure to the luxury watch market and develop valuable skills in high-end retail * Amazing opportunities for career growth and development within a growing