**DESCRIPTION** We are looking for a talented Customer Order Management Administrator to join our team specializing in Supply Chain Planning for our Customer Order Management Department in Peterborough, UK. This is a 6-month fixed-term contract, full-time hybrid role, requiring on-site attendance twice a fortnight. The position involves a 37.5-hour work week, with standard hours from 9 AM to 5 PM, Monday to Friday. In this role, you will make an impact in the following ways: + Efficient Order Processing: By accurately processing customer orders within the required deadlines, you'll ensure timely fulfilment and customer satisfaction. + Data Accuracy: Performing data maintenance and cleansing will ensure the accuracy of customer details, pricing, and order statuses, which is crucial for operational efficiency. + System Management: Manually allocating parts to customer orders within the order management system will streamline the order fulfilment process. + Report Preparation: Preparing and distributing standard internal reports will provide valuable insights and support decision-making processes. + Data Entry Assistance: Assisting with data entry tasks related to the order life cycle will ensure smooth operations and accurate records. + Process Improvement: Identifying and communicating areas for process improvement will enhance order management procedures **RESPONSIBILITIES** To be successful in this role you will need the following: + Attention to Detail: Maintain accuracy and thoroughness in all tasks. + Effective Communication: Develop and deliver clear, multi-mode communications tailored to the unique needs of different audiences. + Customer Focus: Build strong customer relationships and deliver solutions centred around customer needs. + Results Orientation: Consistently achieve results, even under challenging circumstances, and meet team targets **QUALIFICATIONS** Education/Experience + Experience in order management is desirable, or the candidate should possess transferable skills. _‘At Cummins, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all qualified individuals, regardless of race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, and/or expression, or any other status protected by law. As a disability confident employer, we strive to make our recruitment process as accessible as possible. If you require any reasonable adjustments to accommodate a health condition or disability, please let us know. Your journey with us matters!’_ **Job** Supply Chain Planning **Organization** Cummins Inc. **Role Category** Hybrid **Job Type** Office **ReqID** 2412118 **Relocation Package** No