People Administration Team Leader, Smethwick
UK 5 days ago
Job Description
Company Description
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service.
You will be in a busy and fast paced business, with a turnover of over £2 billion, that can offer you great benefits and plenty of opportunities to progress your career
DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible.
When joining DPD you are not just starting a job, you are vital to our journey to be the most customer centric, inclusive, sustainable and leading parcel delivery provider within the UK who embraces anddrives change, placing our people and our customers at the heart of what we do.
Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!
DPD is a Valuable 500 companyand a Disability Confident Employer
Job Description
Purpose of Position
Our People Administration Manager is looking for an experienced and motivational People Administrator Team Leader to join their high performing team. This role will be based at our head office in Smethwick. This role will be offered on a hybrid basis of office and home working.
Your primary responsibility will be to supervise, support and coach the People Administration Team and to ensure the function’s SLA’s are met with regards to all relevant components of People and Talent.
Key Tasks/Areas of Responsibility
To supervise the day to day work allocation of the People Administration Team and re-allocate workload/support where required
To check and sign off work produced by the People Administration team prior to issue
To coach and support the People Administration Team in understanding the processes and procedures
To produce a monthly report to the People Administration Manager of SLA and RFT performance
Be accountable for producing a high level of proactive customer service to all internal and external customers
To lead, motivate and inspire the team in the development of continuous improvement by identifying ‘focus’ areas
Provide feedback to People Administration Manager on current processes and procedures to assist with best practice and continuous improvement
To be a key member in introducing, implementing and embedding all People and Talent Projects and initiatives
To develop the skills and knowledge of Senior Administrators to cover for the Team Leader in periods of absence, i.e. Meetings and Annual Holiday
To support the People Administration Manager where necessary
Key Measures of Performance
Overall quality of administration provided by the function
Quality of response to general enquiries
Understanding of, and involvement within the day-to-day running of People Administration
Improvement in processes and systems
Achieving set KPIs
Accuracy of data presented on which to make strategic decisions
Qualifications
About You
To be successful in this role you must be able to evidence proven and demonstrable experience in team leadership; ideally gained within a busy and pressurised environment. CIPD Level 5 would be desirable.
Your outstanding communication, organisational and people management skills will be fully utilised in this role. We will also expect you to;
Be a confident decision maker with excellent time management skills.
Support innovation and be adaptable to change.
Demonstrate high levels of self-motivation, and flexibility.
Ability to work as a team player and on your own initiative
Excellent administration skills with the ability to use Google Suite programmes
Demonstrate the DPD DNA Values of Flexibility, Accountability, Respect, Honesty, Hard Work, Passion.
Additional Information
Remuneration and Benefits
Your package will include a competitive salary.
Alongside this we recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
Holiday trading
Enhanced maternity and paternity package
Free life assurance of 4 x salary on joining the pension scheme
Free onsite car parking for all employees
Health Kiosks visiting every location
Discounted shopping from 100’s of retailers includingup to 5% off supermarket shopping
Milestone Days off to celebrate with your family and friends
Free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Networx: People Services Team Leader (HR / Payroll)
Manchester, North West England 2 hours ago
£40,517:
Networx:
Our client are passionate about providing good quality homes, great services and real opportunities for customers and communities.
M15 5RN, Manchester
Children’s Home Registered Manager, Hereford
Hereford, West Midlands 22 hours ago
Are you passionate about transforming the lives of young people? Join Cambian as a Registered Manager in Hereford and make a lasting impact to young people. About Us At Cambian we are dedicated to providing exceptional care and support to our...
Housekeeping Team Leader
Birmingham, West Midlands 1 day ago
Housekeeping Team Leader at Hyatt Regency Birmingham - Join Our Dynamic Team!We are evolving the future of the hospitality industryHyatt is a global leader in the hospitality industry connecting the world through care. We provide more human, more...
Venue Manager Buffets
United Kingdom 2 days ago
MID-Skegness, Description About the Role We’re looking for a passionate leader to join us at our Skegness Resort as part of our Buffets Department. As a Venue Manager, you’ll be vital in helping our guest’s create smiles – getting stuck in to give...
Venue Manager Buffets
United Kingdom 2 days ago
MID-Skegness, Description About the Role We’re looking for a passionate leader to join us at our Skegness Resort as part of our Buffets Department. As a Venue Manager, you’ll be vital in helping our guest’s create smiles – getting stuck in to give...
Customer Development Executive, Milnthorpe
London, United Kingdom 2 days ago
Customer Development Executive– Britvic Location – Milnthorpe&Surrounding areas (Ideal postcode LA7) Permanent ,Full time– 40 hours per week Salary £29,750 basic + 20% Bonus Ready to supercharge your Sales career? Passionate about the biggest and...
Customer Development Executive, Bexley
London, United Kingdom 2 days ago
Customer Development Executive– Britvic Location – Bexley&Surrounding areas (Ideal postcode DA 5) Permanent ,Full time– 40 hours per week Salary £31,500 basic + 20% Bonus Ready to supercharge your Sales career? Passionate about the biggest and best...
Page Personnel: HR Administrator
York, Yorkshire and the Humber 3 days ago
£24000 - £25500 per annum: Page Personnel: We are seeking a detail-oriented People Services Administrator to provide essential support to our People Services team. You will play a key role in ensuring the smooth running of recruitment processes,...
Private Client Services Senior Manager/Associate Director, LONDON
London, United Kingdom 3 days ago
Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine –...
Private Client Services Associate Director, LEEDS
Leeds, Yorkshire and the Humber 3 days ago
Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine –...