Job Description ERS Bookings Lead Woodthorpe Hospital - Nottingham Full Time 37.5 Hours An opportunity has arisen for an ERS Bookings Lead to join our Bookings team at Woodthorpe Hospital. This role would suit an individual who is passionate about delivering excellent customer service and is used to dealing with customers directly. The successful candidate will be expected to: Be responsible for the running of the ERS system, patient pathways and patient appointment system Lead a small team of bookings assistants and administrators​​​​​​​Be organised Work to deadlines Have a great knowledge and understanding of IT packages Be an excellent communicator and team worker Benefits: 25 Days Leave + Bank Holidays Buy&Sell Flexi Leave Options Private Pension where Ramsay will match up to 5% after a qualifying period Enhanced Competitive Parental Leave Policies (launched 2023) Private Healthcare for you and dependents includes online GP Life Assurance (Death in Service) Free Training and Development via the Academy Free Parking on site for workers (where possible) Subsidised staff restaurant (where possible) Over 8,000 discounts and special offers via benefits portal Book discounted cinema tickets on the dedicated cinema portal The Blue Light Card Scheme Free on site parking Subsidised staff restaurant About us: The Woodthorpe Hospital is a 42 bedded private hospital on 2 wards offering multi-speciality surgery for day cases and inpatients stay for both private and NHS patients. It is a very busy Hospital with patients seen by many different speciality consultants including Orthopaedics, spinal, gynaecology, urology, gastroenterology, dermatology and ENT. Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 8 countries with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We are able to support training and development to our employees, to deliver a high standard of clinical care whilst ensuring patient safety, dignity and confidentiality. We are a progressive and caring facility and support the Ramsay vision “People caring for People”. We know our people are our greatest asset, our business is growing and we would like you to join us.    We care.   It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.   “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.