Find up to date salary information for jobs in United Kingdom, and compare with national average, city average, and other job positions.

Field Service Excellence Leader, Regional, Manchester

Manchester, North West England 17 days ago

Job Description

What you will do As Field Service Excellence Leader, you will drive and support the continued development of field operations excellence for assigned regions/business units within the EMEALA Service business of $2B revenue and extended support to the systems/install business of $2.3B revenue.  You’ll be responsible for building, maintaining and operation of modelling tools to create the business insights necessary to support a robust Integrated Business Planning (IBP) process with particular emphasis on demand planning and capacity planning for field operations. You’ll action thechange management plan to ensure alignment and action planning at different levels of the organization from operational level through to regional GM/VP level; optimise standardization of tools and self-serve functionality; drive regular cadence with stakeholders to ensure clear transparency and insights from IBP models and facilitate commercial and operational decision making and action planning to optimise alignment across demand forecasting, annual operating plans/targets and capacity planning. You will ensure accountability is maintained with regional business leaders and support functions to deliver on corrective actions and execute an effective IBP process ensuring effective escalation where necessary and maintain region/sub region focus on productivity, COGS and contra rate to ensure positive absorption while optimizing competitive market positioning and drive corrective actionsthrough regular cadence. Identify and leverage benchmarking and best practices within EMEALA that support operational effectiveness and efficiency in driving profitable growth; lead and participate in continuous improvement initiatives to drive process and operational performance improvements, andleverage regional reviews to identify field engagement and L&D opportunities to develop high performing field service teams How you will do it Develop new and existing data and planning models to deliver actionable insights to operations teams Identify, source and translate large scale data to drive planning and performance models Integrate or otherwise leverage other KPI dashboards to provide holistic analysis and planning Teach, coach and consult with operational teams on self-serve models to ensure appropriate insights are drawn Engage GMs, commercial and operations leaders in IBP review cadence to build consensus and reconcile demand and capacity forecasts Maintain Rolling Actions and Issues/Decisions Log to manage accountability for identified actions Leverage subject matter expertise to provide guidance and recommendations to regional teams on options to bridge gaps versus plan and KPIs Regularly review performance across business units for benchmarking purposes and identify where best practice sharing and standardization opportunities exist Regularly review productivity/COGs/Absorption performance with regional teams and track and manage accountability for corrective actions Identify and execute continuous improvement opportunities both within the functional processes and with regional operations, leveraging structured improvement methods such as Lean/Six Sigma, machine learning and AI as appropriate Promote and leverage best practices across EMEALA and globally Collaborate with data scientists/analysts to define new/developing data requirements Produce ad hoc analysis and reporting to support field service excellence Conduct regular maintenance of data and models to ensure process efficiency, effectiveness and compliance What we look for Bachelor’s Degree from an accredited college or university and/or relevant depth of experience Solid understanding of field operations, resource planning methodologies and key financials with ability to identify and leverage relevant data points Advanced skills in use of analytic and visualisation tools(PowerBI in particular) Able to work effectively in a matrix organization structure and adept at influencing without authority Hands on approach to working in detail with data, balanced with business acumen to build relevant insights Data processing, model design and model-building phases (e.g.,enterprise model, algorithm design, model refinement) on physical, distributed systems and cloud hosted environments Broad based experience with data modelling and planning methodologies with implementation across large data sets Strong analytical and process skills with a clear orientation towards actionable insights Good cultural awareness and ability to navigate a diverse international organisation Strong interpersonal skills with the ability to drive accountability for actions and results. Change management skills to ensure effective changes are not only identified and developed butare successfully deployed and adopted by business users Excellent communication and interpersonal skills, both internally and dealing with external stakeholders. Strong presentation skills with ability to support with the use effective visual aids Able to manage developmental, continuous improvement initiatives including cross functional project teams Lean / Six Sigma certified (preferred) Advanced knowledge of Microsoft Excel, Word and Power point software.nd Power point software.

Field Service Engineer, Croydon

London, United Kingdom 3 hours ago
Field Service Engineer - South London -£25,000 - £28,000 + £2500 Standby Allowance Our client commissions and maintain equipment from the world's market leader in access solutions. They are seeking dynamic and diligent individuals who can combine...

Plant Manager, Lancaster

Lancaster, North West England 2 days ago
Plant Manager role for a well established manufacturing company. Senior Management role based in Lancaster Client Details Our client is a well established manufacturing company based in Lancaster. Description This high profile and critical role will...

Customer Development Executive, Milnthorpe

London, United Kingdom 3 days ago
Customer Development Executive– Britvic Location – Milnthorpe&Surrounding areas (Ideal postcode LA7) Permanent ,Full time– 40 hours per week Salary £29,750 basic + 20% Bonus Ready to supercharge your Sales career? Passionate about the biggest and...

Customer Development Executive, Bexley

London, United Kingdom 3 days ago
Customer Development Executive– Britvic Location – Bexley&Surrounding areas (Ideal postcode DA 5) Permanent ,Full time– 40 hours per week Salary £31,500 basic + 20% Bonus Ready to supercharge your Sales career? Passionate about the biggest and best...

Private Client Services Senior Manager/Associate Director, LONDON

London, United Kingdom 4 days ago
Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine –...

Customer Service Planner

Manchester, North West England 7 days ago
NW-Manchester, What You Will Do As a Planner at Johnson Controls, your role is crucial in supporting our branch Installation Teams. You'll ensure our engineers stay busy and appointments run smoothly. You'll work closely with Field Line Managers to...

Customer Service Planner

Manchester, North West England 7 days ago
NW-Manchester, What You Will Do As a Planner at Johnson Controls, your role is crucial in supporting our branch Installation Teams. You'll ensure our engineers stay busy and appointments run smoothly. You'll work closely with Field Line Managers to...

Sales&Service Director UK&I, Wolverhampton

Wolverhampton, West Midlands 9 days ago
BarclayMeade are exclusively supporting a key leadership position within the Materials Handling sector and are seeking a Sales and Service Director to lead, grow and develop a team Position Overview: This is a critical leadership role within the UK&I...

Escalator Technical Manager, M60 7RA

United Kingdom 13 days ago
Stannah, a trusted name in lift and escalator solution, is seeking a Technical Escalator Manager to lead national efforts in improving first-time fix rates and reducing repeat call incidents across a major client portfolio This role is to cover the...

Branch Manager, NE11 9DJ

Lancaster, North West England 13 days ago
Are you ready to lead and drive excellence in service management? Stannah, a trusted name in lift solutions, is seeking a Branch Manager to oversee our operations and uphold our commitment to safety and service excellence in our well-established...