Manager, Helensburgh
UK 1 month ago
Job Description
Facilities Manager-HMNB Clyde-Helensburgh£36000 per annum
37 per week
Monday-Friday 08:00-16:30
Maintain relationships with key Stakeholders
Preferably with a Soft FM background
Has managed teams of 30 people.
Has an understanding of PFI contracts.
Person SpecificationEssential Proven experience in managing successful teams and operating in a highly commercial Soft FM environment with great results.
Experience with working and knowledge of waste.
Single or multi-site operational experience in a similar role with an understanding of delivering services to exacting specifications within quality and performance management regimes.
Previous budget management and Profit&Loss account responsibility
Ability to communicate effectively with senior stakeholders.
I.T&computer literate as well as contribution to web-based communications media
Excellent customer service qualities and high principles in service delivery
Demonstrate commercial awareness and price sensitive markets.
Collaborative mindset
Ability to manage and motivate people.
A good team player
Able to exercise a good deal of tact and diplomacy with a professional approach.
Suitable background for government clearances
Integrity – Respects colleagues&customers
Health&Safety– Follows the right procedures and challenges unsafe behaviour
Can Do – Is flexible and takes initiative
Passion – Is positive&proud of doing a great job
Responsibility– Takes ownership and doesn’t leave things to others or say ‘it’s not my job’
Teamwork – Shares knowledge and experience with other team members
Key Responsibilities Client and Contractual Management:Maintain effective client relationships, ensuring compliance with company policies and prioritizing safety in all activities.
Support the Head of FM in exceeding contractual obligations and driving continuous improvement.
Sub-Contractor Management:Manage sub-contracted services to meet client expectations, focusing on minimizing KPI failures and financial penalties.
Ensure compliance with HSE requirements, including risk assessments and incident reporting, and implement corrective actions.
Operational Excellence:Embed and monitor management reporting and quality systems, tracking metrics for contract performance, productivity, and efficiency.
Ensure adherence to profit protection processes and SLAs.
Relationship Building:Cultivate productive site-level relationships with clients and maintain proactive communication with sub-contractors.
Actively seek feedback and commit to continuous improvement and service excellence.
Training and Development:Support the ESS WayCommitments program and ensure effective training and development within the team.
Project and Cost Management:Lead and manage all sub-contractor service projects, ensuring they are delivered within budget and provide clear monthly reporting.
Monitor contract costs and analyze data to drive improvements.
HR and Compliance:Manage team members according to HR policies, ensuring all sub-contractors comply with updated
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
Free meals
Onsite free car parking
Medicash health plan
Contributory pension scheme
Grow your career with our Career Pathways and MyLearning programmes
Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
Exclusive travel discounts with TUI, Expedia, (url removed) and many more
Savemoney on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
Up to 44% off cinema tickets to enjoy your favourite blockbuster
Receive cash rewards every time you spend and use them on a wide range of brands
Un-wind with us with free wellness, mindfulness and exercise classes
You can share all discounts and offers with your friends and families
About Us
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK&Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Job Reference: com/1809/(phone number removed)/(phone number removed)/R/SU #SCOT
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thriveÑbecause diversity is our strength!
Manager, Helensburgh
United Kingdom 1 month ago
Facilities Manager-HMNB Clyde-Helensburgh£36000 per annum 37 per week Monday-Friday 08:00-16:30 Maintain relationships with key Stakeholders Preferably with a Soft FM background Has managed teams of 30 people. Has an understanding of PFI contracts....
Manager, Helensburgh
United Kingdom 1 month ago
Facilities Manager-HMNB Clyde-Helensburgh£36000 per annum 37 per week Monday-Friday 08:00-16:30 Maintain relationships with key Stakeholders Preferably with a Soft FM background Has managed teams of 30 people. Has an understanding of PFI contracts....