Bold innovation and leadership. Cross-functional collaboration. Resolving complex challenges. Transformation Programme Manager (Legacy CRM) 60,000 - 70,000 ( Benefits) Department: Chief Operating Office Contract: 18 month fixed-term contract Hours: Full time 35 hours per week Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 22 February 2025 23:55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: One competency-based interview Interview date: From the week commencing 03 March 2025 How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. Cancer Research UK has a vision to bring about a world where everybody can lead longer, better lives, free from the fear of cancer. However, to achieve our mission and grow our funding, we must build even greater momentum and urgency around our cause, and engage and inspire millions of people in deeper, more meaningful ways to join our mission. Therefore, we have created a long-term Engage Strategy and designed a bold transformation programme which aims to better harness data and digital marketing technology to deliver more relevant, trusted, and frictionless experiences for our audiences (and in turn drive growth). We're searching for a Programme Manager to manage and lead one of the crucial workstreams of our Engage Transformation Programme: decommissioning our legacy CRM, Siebel. You will play a leading role in ensuring Cancer Research UK's culture embraces this change, optimises resources, and implements effective processes and governance to decomission Siebel. You will collaborate closely with external partners, senior stakeholders, and both technology and marketing teams; while managing dependencies across the Siebel workstream and cross-collaborating with other programme managers overseeing other Engage workstreams (e.g., Salesforce Implementation) to deliver this ambitious change programme. By the end of the programme, your legacy will be to have successfully decommissioned a large, complex legacy system and delivered the largest change programme in the history of the UK charity sector. If you are a Programme Manager who has decommissioned or transformed legacy CRM, ERP, and/ or data platforms in large organisations, and you're looking for a purpose-driven and autonomous role, we'd love for you to join our mission. What will I be doing? Leading and motivating teams, contributing to a culture of high performance, while acting as a role model and setting high professional standards for performance and behaviour. Structuring and organising the Siebel decommissioning transformation programme to ensure high-quality, fast-paced delivery. Establishing and maintaining governance structures that define programme delivery and align with organisational practices. Preparing, owning, refining, updating, and obtaining approvals for business cases to justify initiation, investment, and continuation of transformation programmes in terms of benefits, costs, and risks. Identifying and agreeing benefits and determining how they will be measured, monitored, and managed. Setting, forecasting, and managing budgets (including leading planning processes) to ensure optimised business case delivery. Securing and managing the appropriate provision of resources (including through external procurement and resource capacity planning). Managing the transition of programme outputs into business-as-usual activity, ensuring that the outputs deliver the intended value. Establishing and maintaining regular programme reporting, providing confidence to governance and stakeholders that the programme is on track to deliver the objectives and intended value. Influencing others effectively (including at a senior level) and building internal networks to help achieve the intended programme outcomes. Identifying and managing risks, issues, and dependencies; planning and implementing responses to those risks; and responding to issues affecting the programme. Ensuring Cancer Research UK's equality and diversity policies are appropriately embedded in all your work. What skills will I need? Experienced Programme Manager who has delivered change programmes to decommission or transform legacy CRM, ERP, and/ or data platforms in large organisations. Siebel experience would be advantageous but is not essential meaning we welcome applicants without this experience. Has helped to shape culture, build teams, and lead others through change in line with Cancer Research UK's leadership behaviours. A proven track record of successfully managing the whole programme lifecycle (including setup, delivery, and transition to business-as-usual). Has created, presented, and managed business cases (including benefits identification and management). Experience with programme delivery and change management methodologies in a matrix environment with significant interdependencies, including: Creating and managing governance. Planning and managing delivery. Resource capacity management. Has managed budgets of over 1m (including external suppliers) with a focus on affordability and effective ways of working. Has built credible and collaborative technical and non-technical stakeholder relationships with experience negotiating and influencing at all levels (including leadership) and clear communication.Demons