Business Unit: COO, Controls Salary Range: Individual Match Location:  UK Remote Contract Type: Fixed Term 12 months Live to challenge the status quo. Live a life more Virgin.  Our Team  The Compliance&Reporting (C&R) Team have a wide range of responsibilities including owning the COO Sales Competency Framework and assurance of regulated sales across COO, smooth running of governance that demonstrates effective decision making aligned to the Chief Controls Office accountabilities, supporting the risk management activities within CCO and across the Chief Operating Office (COO), including attestations and SME guidance, and overseeing the ongoing embedding of Consumer Duty across the bank.  You’ll provide key support with the development of effective governance and reporting routines and will be responsible for leading, coaching and directing your own team. Given this role cuts across multiple areas of the Bank, we’re looking for self-motivated, proactive individuals who has great communication skills and who is ready to make a real difference. This is a great opportunity to broaden your experience in risk management and build your network across the Group.  What you’ll be doing  Leading a team of talented and multi disciplined professionals who embody our purpose and vision, providing coaching and support.   Performing comprehensive and accurate risk assessments and reporting activity as directed by the Chief Controls Officer.   Leading risk management and control activities on behalf of COO including co-ordination of key inputs, challenge and reachingenterprise agreement on key compliance issues and assumptions.  Leading the smooth running of CCO governance, including the Customer and Conduct Forum and preparation of papers for submission to Group Governance Committees and Board.  Supporting delivery across a wide range of areas including coordination of compliance activities, regular reporting and governance outputs, and Consumer Duty reporting.   Building strong relationships with the Leadership Team across the organisation, sharing expertise and support the business, supporting a strong risk culture  Maintaining the banks’ Conduct Framework, Consumer Duty Standards and MyLearning content ensuring they remain valid, in line with latest emphasis from the FCA, and are continuously improving the delivery of outcomes, beyond a ‘minimum’.  We need you to have  Strong leadership skills with the ability to inspire, leadand develop colleagues as you create an inclusive team.  Experience operating at a senior level, delivering through others and managing relationships.  Knowledge of Conduct risk and regulations, and the purpose and intent of Consumer Duty.  Experience of managing governance and decision-making frameworks and good knowledge of Corporate Governance Committee Frameworks and reporting standards.  Significant experience in delivering risk management activities, with proven strong knowledge of Risk Management and Policy frameworks/methodologies and the 3 Lines of Defence Model. The abilityto work under pressure to meet challenging deadlines with strong organisation and prioritisation skills.  Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time)​ plus the option to buy more. Up to five extra paid well-being days per year​.  20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.  Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.  And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you. Say hello to Virgin Money We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank.  As a full-service digital bank with a heritage stretching back over 180 years, we’re a workforce to be reckoned with, and we're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer-obsessed and work tirelessly to deliver on our purpose, ‘Making You Happier About Money.’ This means we're able to do banking differently, and by innovatingand working together we can make a real difference by creating memorable moments and red-hot experiences for our millions of customers. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.  Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities.  We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.   As a Disability Confident Leader, we're committed to removing any obstacles to inclusion.  If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.