Business Unit: Business Banking, Customer Service Salary Range: Circa £107,880 per annum DOE + Red Hot Benefits  Location: London  Be the voice we need. Live a life more Virgin. Our Team An exciting opportunity exists within our Hotel&Real Estate Finance (H&REF) team. If you're passionate and ambitious about playing a key role in helping shape and grow our business, maximising return / reward for risk across the hotel and real estate sectors and ultimately the bank’s business portfolio, then please read on. Our team has a successful, record of lending to SMEs in the H&REF sectors.  We are looking for dynamic people, who are ready to make a real difference to a successful and expanding team.  Providing a truly complete service, the Senior Director, H&REF will cater for our customers’ and prospects’ every banking need.  In return, we’ll encourage and reward you, helping you deliver first class customer service, while building a successful career.     What you'll be doing Relationship managing, sourcing and on-boarding high quality customers while strengthening thebrand visibility in the local and national H&REF market place.  Core focus is on the hotel sector, with an opportunity for wider REF sector involvement. Generating and optimising income and Return on Equity (ROE). Networking effectively with key players in the sector to establish Virgin Money’s reputation as a foremost bank providing appropriate and innovative funding solutions in this area.  Using your expertise and professionalism to differentiate Virgin Money from our competitors and generate sustainable and attractive returns. We need you to have  Strong knowledge of – and obvious passion for – the hotel sector, with a broader understanding of other real estate markets. Significant experience in striving for excellence, seeking innovative solutions, and creating a best practice service environment that drives customer orientated outcomes. Experience in the analysis techniques appropriate to H&REF lending. Knowledge and experience of business banking networks and stakeholders, systems and work processes particularly credit processes. A track record of building relationships and networks in the sector, whether with customers, suppliers, advisers and other professionals. Significant knowledge and experience of sales management techniques for maximising income, pipeline management and account planning. Excellent verbal and oral communication skills to influence and support decision making and getting things done - right first time - for the customer. Experience in financial services including business banking. It's a bonus if you have but not essential A relevant industry or vocational financial services qualification. Knowledge and experience of the development finance market. A passion for– and good knowledge of – supporting SME businesses. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time)​ plus the option to buy more. Up to five extra paid well-being days per year​.  20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.  Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.  And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you. Say hello to Virgin Money We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank.  As a full-service digital bank with a heritage stretching back over 180 years, we’re a workforce to be reckoned with, and we're putting the full power of our experience behinddisruptive ideas that reinvent the role a bank plays in people's lives. We're customer-obsessed and work tirelessly to deliver on our purpose, ‘Making You Happier About Money.’ This means we're able to do banking differently, and by innovating and working together we can make a real differenceby creating memorable moments and red-hot experiences for our millions of customers. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.  Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling theworld as our customers do by creating a workforce that reflects the rich diversity of our customers and communities.  We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.   As a Disability Confident Leader, we're committed to removing any obstacles to inclusion.  If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.