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Practice Support Manager

London, United Kingdom 1+ months ago

Job Description

Practice Group / Department: Practice Support - London Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneeringwork only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do.  We are seeking a dynamic and experienced Practice Support Manager to join our London office on a 12-month fixed-term contract. The successful candidate will be responsible for managing support within their respective teams, being aligned to practice groups and business services support teams (Practice Support Executives (“ PSE ”), Administration, Document Production etc.) ensuring support is being provided at the highest level. Key Responsibilities Management and Strategic Responsibilities: Oversee PSE support delivery and ensure high performance standards. Collaborate with the Head of Practice Support on new initiatives. Utilize data to understand support, resource, and recruitment needs. Proactively pilot new technology and innovative work methods. Encourage continuous development of structures and processes. Engage in business development initiatives with Practice Group and legal Team Leaders. Team Management and Development: Lead recruitment processes for new support joiners. Utilize BigHand reporting for insights and improvements. Promote best practices and ensure high-quality standards. Ensure team members attend relevant training and apply new knowledge. Conduct performance reviews, set SMARTobjectives, and monitor progress. Identify and address skill gaps and training needs. Handle capability issues and employee relation matters in conjunction with HR. Provide PSE support when necessary. General Approach: Ensure technical skills and knowledge meet team requirements. Serve as the go-tocontact for knowledge and information. Lead a motivated support team delivering high-quality services. Develop strong communication links with fee earners and partners. Exercise confidentiality, discretion, and personal sensitivity. Support and build collaborative working relationships within and beyond the team. Commit to upskilling teams through regular training sessions. Provide real-time developmental feedback to staff. Person Specification Skills and Experience: Proven line management experience across different teams. Strong adaptive management and leadership skills. Experience in performance and salary review processes. Embrace and promote the use of technology. Experienced in implementing initiatives and securing its success across teams Experienced in supporting PSE development and supporting new ways of working Confident in dealing with difficult / challenging conversations Ideally from a legal background with similar experience Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential.  Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people’s health and overall wellbeing. Find more about Diversity, Equity and Inclusion here. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.

sa.global: Senior Project Manager

United Kingdom 4 days ago
Headquarters:United States / Canada URL:http://saglobal.com Who is sa.global sa.global addresses industry challenges through vertical-focused solutions. Leveraging modern technologies like AI and Copilot, we empower organizations to make intelligent...

SENIOR SOCIAL WORKER

Hull, Yorkshire and the Humber 5 days ago
Closing date:01 May 2025 Social Worker Grade 9 Review and Support Team We require an experienced Senior Social Worker to join the Review and Support team. If you are passionate about making a positive and lasting difference for the people of Hull, we...

SENIOR SOCIAL WORKER

Hull, Yorkshire and the Humber 6 days ago
Closing date:26 April 2025 See and Solve Senior Social Worker Grade 9 Are you passionate about making a positive and lasting difference for the people of Hull? Are you able to contribute to achieving our vision of enabling people to have a life not a...

SCHOOL BUSINESS MANAGER VIRTUAL SCHOOL

Hull, Yorkshire and the Humber 7 days ago
Closing date:24 April 2025 The Business Manager of the Virtual School in Hull has a key strategic role in providing oversight of our data platforms, ensuring colleagues and partners receive accurate information. Hull has more than 650 children looked...

SENIOR SUPPORT ORGANISER - FIXED TERM

Hull, Yorkshire and the Humber 10 days ago
Closing date:29 April 2025 We are looking for a highly experienced and motivated person to join our team as a Senior Support Organiser. This post is fixed term for 18 months from appointment date. The Senior Support Organiser will work within the...

Qualified Accountant

London, United Kingdom 11 days ago
A newly created role within a London Wealth manager for a qualified Accountant. This is a full-time on-site role located in the city of London. As an Accountant within an IFA, you will be responsible for managing financial records, preparing...

Quality Technician, Essex

United Kingdom 15 days ago
CK Group are recruiting for a Quality Technician, to join an ingredients and additives manufacturing company, based in West Essex, on a full time, permanent basis, for a salary of£30,000 - £35,000, dependent on experience. Location: The Quality...

Business Operations Manager

London, United Kingdom 16 days ago
An experienced Business Operations Manager is sought by this well-established multi-academy trust with schools across southeast London and Kent. This is a key appointment working at one of the prime secondary schools in Bromley. You will be part of...

Learning&Development - Financial Crime, LONDON

London, United Kingdom 22 days ago
Business Unit: COO, Financial Crime Salary Range: £26,400 - £33,000 circa per annum DOE + red-hot benefits Location: UK Remote Contract Type: Permanent  Be a change maker with more cha-ching. Live a life more Virgin. Our Team The purpose of the role...

Business Tax Assistant Manager/Manager

United Kingdom 23 days ago
The Business Tax Assistant Manager/Manager is a vital role in a professional services department, focusing on delivering excellent tax services to clients and demonstrating a deep understanding of business tax. Client Details We are delighted to be...