Housing Support Worker– London/South – Full Time – Reputable Charity – Training&Progression– Social Working Hours Are you passionate about giving people a second chance? Do you hold experience in supporting adults with complex needs? The Organisation: A responsible and progressive charity, aiming to provide social justice and support to vulnerable groups of people across the UK; victims of domestic violence, ex-offenders, young people, people with mental health difficulties and those struggling with substance misuse. They are a well-established organisation with a positive market reputation and over 20 years of experience in supported living. This company are currently operating supported housing services for rehabilitating ex-offenders that have left a prison setting. The service ensures the instilling of independent living skills, positive wellbeing and personal development within ex-offenders, working towards their bettering of life and prevention of repeat offending.The Opportunities: Housing Support Workers will be working full-time Mon-Fri 9am-5pm, 40 working hours, 35 hours paid, 5 hours lunch unpaid. Competitive pay rates; Housing Support Workers are paid £20.64 (Umbrella), per hour. You will also be paid £0.45 per mile for travel between services.  Contract length will be 3-months before prospective extension and/or permanence. You will be based at a site in Battersea Park Administration work can be completed in a flexible location, with state-of-the-art IT equipment provided for all work. Working with these service users - Ex-Offenders  Duties and responsibilities Engage with actual and potential referral agencies including statutory and third sector agencies and where appropriate the community to generate referrals for programmes / activities / services as required. Carry out initial assessment of the potential or actualservice user, including any risks, or his / her needs and requirements in respect of the service on offer. Design and deliver an effective programme, learning or support plan with the service user using specialist agencies as applicable. This should be based on an initial assessment of the serviceusers’ needs and abilities. The progressions outcomes delivered should be recorded, monitored, reviewed, and updated regularly and in line with contract requirements. Maintain contact on a regular basis with service users in accordance with the requirements of the service. This includes maintaining a professional relationship and being a good role model to service users. Risk assess and take the necessary actions in respect of any activities / engagement with service users including personal safety. Actively engage with service users in decisions that affect them, informing them of theirprocedural and representational rights, ensuring they have input in shaping the nature of services delivered to them through involvement activities ranging from providing information, requesting feedback, consulting, to facilitating participation by the service users. Identify and maintain focus onachievement of the desired outcome for the service user from the service being delivered. Where this includes employment, ensuring the service user is assisted to prepare for and participate in suitable opportunities. Develop relationships / liaise with appropriate external groups / agencies in support of services users’ needs and requirements. Ensure that the immediate environment of the service user in relation to service provision is well maintained, clean, tidy, and assessed for any fire and health and safety risks. This should be achieved by taking appropriate follow up action directly or through the relevant third party. Use resources efficiently and effectively, always ensuring proper use and security, and maintaining and checking all equipment and resources in own area of responsibility. Work with colleagues and coordinate activity across the team and with other stakeholders, including attending meetings, to ensure the service is achieving its aims. Work collaboratively in a multi-agency setting as required. This includes maintaining professional relationships and appropriate confidentiality of information. Comply with protocols, policies, and security of any statutory agency partner, if based with the partner agency. Respond to internal or external complaints promptly, challenging any anti-social behaviour and reporting any risks. Maximise any income collection required in respect of the service user, liaising with external agencies, and taking appropriateaction as necessary. Meet individual performance targets and contribute towards meeting team performance targets in respect of the service.    Promote the benefits of gaining qualifications and skills and the extent to which this may assist service users in their training and search for employment. Maintain up to date records and produce relevant reports as required. This includes inputting information to appropriate systems as per contractual and requirements and producing required evidence and reports in a timely manner. General Engage fully in regular supervision with your linemanager. Always adhere to Health and Safety policies and procedures and comply with legislation and statutory duties and data controls protocols. Ensure individual expertise and subject area knowledge is up to date through Continuous Personal Development, including sharing good practice, engaging with training, and acquiring / maintaining any individual qualifications required of the role. As necessary, and in addition to the above, undertake other activities commensurate with the nature of the post. The Requirements: Car not essential (as based in one location) Experience in supporting clients / service-users’ with complex needs is essential. Proactive and able to use their own initiative to manage a caseload. Previous experience or knowledge of social/supported housing processes is essential. The ability to support others in their tenancy sustainment and income management.  Must have an ENHANCED DBS (on update service) Adults &Children The Desirables: Relevant training to housing or health and social care. Over 3 years’ experience within a relevant position i.e., Support Worker. Understanding of housing law and framework relevant to those with complex needs. The Rewards: CV Enhancing Organisation; this charity are trailblazers in their work, providing vital support to vulnerable adults and young people across the UK, receiving awards for both their contribution to British society and their employment standards for those they hire. Work-life balance; successful support workers will have the ability to manage their own working week and caseload, with an allowance of remote working between service-based work, as well as social working hours and various employee wellbeing support schemes. Meaningful work; support workers will truly see the fruits of their labour whilst ensuring that their service users progress and succeed in their reintegration to mainstream society and enablement of independent living skills.   The Application: Should you be interested in this role, please get in touch and apply today. Maybe you know someone else who may be interested? We offer a £250.00 referral fee for successful referral placements!