Healthcare Solutions Manager, London
London, United Kingdom 1+ months ago
Job Description
If you're interested and passionate about working as part of a team who cares about making a difference whilst providing exceptional services to clients and candidates, then join our Medacs Global Group family which contains brands such as Medacs Healthcare and Global Medics.
Medacs Global Group is a leading global healthcare workforce solutions provider offering a range of services including staffing, managed services, staff bank, occupational health, workforce consulting, social care and homecare through our specialist brands; Medacs Healthcare, Global Medics and Litmus Workforce Solutions.
Medacs are recruiting for an Operations Manager for our Workforce solutions division to work on a hybrid basis from one of our key clients and from home.
You will have operational management of processes, assisting in achieving all service level and financial objectives within the contract whilst leading, developing, and inspiring your team to deliver outstanding customer service.
You will be accountable for financials for the contract, reporting, people management and improvement initiatives, here's some of the key responsibilities:
Ensure that the team is meeting and exceeding all contractual terms and Service Level Agreements
Coaching and Leading a team of 10 on a day to day basis
Support the contract quality, managing service audits to ensure full client satisfaction
Devise and implement strategies to ensure constant development and improvement of the service
Work with stakeholders and the Client Manager to develop and maintain close relationships with clients
Produce reports on activities, performance and results
Encourage and develop the performance of the team
Develop the day-to-day operation through innovation and benchmarking and implement a strategy to achieve continuous improvement of the service delivery to the clients
Attending meetings, presentations of data
WHY MGG
When joining MGG you will have access to a range of benefits that we have on offer:
25 days annual leave rising to 30 days with length of service plus public holidays and your birthday off
Salary 35-40k + quarterly bonus
Paid volunteering day
Company pension and life assurance
Wellbeing support through an Employee Assistance Programme
A voluntary mentoring programme
Reward and recognition awards
Excellent induction plus ongoing training and development
Clear career paths
ABOUT YOU
An experienced commercially aware leader with healthcare/NHS knowledge, a superb relationship builder who is accustomed to working towards KPI's using your strong IT and data analytic skills to produce reports and give presentations. Broad exposure across a sales business ideally recruitment would be desirable together with proven success developing teams.
ABOUT US
Established in 1990, we have an enviable reputation for providing high quality locum, temporary and permanent doctors, nurses, allied health professionals, clinical assessor and care workers. We are the largest provider of locum doctors to the NHS and largest supplier of specialist healthcare managed services outside of the United States.
MGG have operations across the United Kingdom, Ireland, Middle East, India, Australia and New Zealand, the Medacs Global Group and as a member of Impellam Group, our teams are part of a global community of over 2,500 people.
The MGG family is welcoming, innovative and empowering. Some of our staff have been with MGG for over 20 years who have a wealth of knowledge and experience to share with those who are new to the healthcare recruitment sector. We believe that if we treat our own people well, our clients and candidates will receive the best possible service from our people.
We are proud to be a Disability Confident Employer. Therefore, we strongly encourage applications from candidates with a disability and commit to interview these candidates if their application meets the minimum criteria for the role - just tell us when applying.
To ensure you have the best experience with us, please let us know if we can make any adjustments to our application or interview process and feel free to note in your application which pronouns you use.
We consider ourselves to be an equitable employer which celebrates diversity and encourages inclusion. Our ongoing commitments to Equality, Equity, Diversity, and Inclusion means we recognise candidates may want to anonymise their cv during the application process, if you wish to do this, you are welcome to do so.
RSS Global is a portfolio of brands specialising in staffing and workforce solutions in the UK, Ireland and Asia Pacific. Our brands include Blue Arrow, Career Teachers, Chadwick Nott, Global Medics, Litmus, Medacs Healthcare and Tate.
Please see our privacy notice and note all data processing will be in line with our privacy notice that you can view by clicking here
Registered Children's Home Manager, Hereford
Hereford, West Midlands 23 hours ago
Opus People Solutions are looking for a Registered Children's Home Manager in Hereford. You will be responsible for managing a brand new EBD children's residential home, playing a crucial role in its daily operations, and ensuring that each child...
Catering Manager
London, United Kingdom 1 day ago
London-London, Catering Manager We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and...
Field Service Eng - Central London, Hounslow
London, United Kingdom 2 days ago
The Opportunity: We are currently seeking a passionate and skilled Field Service Engineer to join our team. As a Field Service Engineer, you will receive a salary package of up to£32,800 along with some amazing benefits and the highest level of...
Maintenance Engineer, Telford
United Kingdom 5 days ago
Maintenance Engineer– Double Days. Telford, Shropshire FMCG Manufacturing Business £42,427 per annum + Overtime (1.5x Mon-Sat / 2x Sun) + Pension + Life Assurance (x2) + Healthcare. Working Hours: Week 1: Monday – Thursday, 5:30am to 2:00pm / Friday...
Senior Manager, Business Development
London, United Kingdom 7 days ago
London-Croydon, At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are...
Field Service Engineer, Croydon
London, United Kingdom 8 days ago
Field Service Engineer - South London -£25,000 - £28,000 + £2500 Standby Allowance Our client commissions and maintain equipment from the world's market leader in access solutions. They are seeking dynamic and diligent individuals who can combine...
Systems Support Analyst, Park Royal
London, United Kingdom 10 days ago
Founded in 2003 by Dong Hyun Kim, his mission was simple, to make fresh and flavorsome sushi and bento available to everyone. Almost 20 years later Wasabi have 40 successful branches across London, other UK major cities and New York. The journey...
Customer Development Executive, Milnthorpe
London, United Kingdom 11 days ago
Customer Development Executive– Britvic Location – Milnthorpe&Surrounding areas (Ideal postcode LA7) Permanent ,Full time– 40 hours per week Salary £29,750 basic + 20% Bonus Ready to supercharge your Sales career? Passionate about the biggest and...
Customer Development Executive, Bexley
London, United Kingdom 11 days ago
Customer Development Executive– Britvic Location – Bexley&Surrounding areas (Ideal postcode DA 5) Permanent ,Full time– 40 hours per week Salary £31,500 basic + 20% Bonus Ready to supercharge your Sales career? Passionate about the biggest and best...
Private Client Services Senior Manager/Associate Director, LONDON
London, United Kingdom 12 days ago
Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine –...