Field Service Engineer, Croydon
London, United Kingdom 1 month ago
Job Description
Field Service Engineer - South London -£25,000 - £28,000 + £2500 Standby Allowance
Our client commissions and maintain equipment from the world's market leader in access solutions. They are seeking dynamic and diligent individuals who can combine technical flair with excellent customer service skills to work as a Service Technician.As a Service Technician you will be Installing and configuring our vehicle and people access solutions, ensuring that they operate to specification. In addition, providing reliable maintenance, repairs and class-leading customer service to our client base.
Reporting to the Regional Service Managervia a Team Leader;
Connect, commission and maintain SKIDATA equipment, IT hardware/software, Network devices, EV charging and other access control devices.
Answer, acknowledge and attend service, installation and planned maintenance calls
Proactively provide feedback to help improve first fix rate and reduce return visits.
Provide accurate quotes to the Service team and identify chargeable calls.
Ensure that each job activity, its progress and completion status are accurately documented on company systems.
Access hardware and software repositories to access and follow the latest documentation and instruction manuals.
Escalate technical issues to Technical Services Team and work together to achieve resolution. Other escalations such as customer service-related issues must be swiftly and accurately reported to the Regional Service Manager.
Complete customer hardware and software training remotely via Cornerstone software, on the job, at the Hemel Hempstead office and if required, in Austria.
You will work in a specified geographic area but may need to travel nationally and stay overnight when required.
What we are looking for.
An ability to analyse and solve technical problems.
Apassion for IT/network technology
Expertise or interest in access control.
Experience with or ability to develop knowledge on the following topics: Electro -Mechanical servicing, IT Hardware maintenance, Software installation, Number Plate Recognition (ANPR), MS Server, VM and SQL.
Experience withoperation and maintenance of access devices (Flashing Firmware (LINUX), software configuration, part replacement/repair and the use of hand tools.)
The ability to install/update hardware, software and windows operating systems
Knowledge of network infrastructure and TCP/IP.
Knowledge of electrical principles and safety
Be able to work in carpark, stadia and construction environments.
Be able to work in a pressurised, client-controlled environments.
Hold a valid UK driving licence
Essential
A relevant qualification or experience in one or more of the following disciplines:
IT hardware and software maintenance.
Application installation and Firmware.
Basic network technology knowledge
Access Control
ANPR installation and maintenance.
Field Service or commissioning experience.
(Desired but not essential)
CCENT/CCNA
COMPTIA +
EV Charging.
Parking Access Equipment installation and maintenance.
Stadia Access Equipment installation and maintenance.
Experience with Installing and Maintaining CCTV systems
Experience with SKIDATA, Circontrol, Citysync or Commend equipment.
Internal and External Fibre Optic experience.
A City&Guilds; ONC /HNC; BTec or equivalent in a relevant field. Electrical/Mechanical including hard wiring of switching relays
What we offer
Excellent product training and access to international training centre.
25 Days Holiday plus Bank Holidays
Competitive Salary
Life Assurance
Personal use of Company Vehicle
Company Laptop and Smartphone.
All required Tools and Equipment
Work on a variety of projects
The opportunity to work for the market leader
A unique success story
A thorough induction and onboarding programme
Hours of work
37.5 Hour working Week
Currently (subject to change) - 08.30 to 16.30 (including half an hour lunch break)
Overtime as required paid at a premium
Once you have achieved the required skills, you will take part in an OOH callout rota (1 in 4)
Click apply now or speak with Jack Finch for further info.
Production Print Field Service Engineer, Leicester
Leicester, East Midlands 11 hours ago
I have a fantastic opportunity to work for a leading provider of office technology and IT services . My clients are looking for skilled light Production Print FSE to cover areas within the Midlands. As this role is a hybrid position you must be happy...
Field Service Engineer (Print / Copier), Dartford
United Kingdom 12 hours ago
Role : MFP / Print Field Service Engineer Area : Kent - DA Package : basic + company bonus, company car , fuel card , 25 days holiday , life assurance Would you like to work for an internationally renowned Company, who can provide internal training...
Field Service Engineer - Electrical
United Kingdom 23 hours ago
WA-Gwynedd, Entity: Customers&Products Job Family Group: Operations Group Job Description: Do you want to contribute to a sustainable future of mobility for people and the planet? Are you ready to make the transition to an electrified world happen?...
Electrical Test Engineer - Housing, Bolton
Bristol, South West England 5 days ago
Who we are in a nutshell. At BES Group, we pride ourselves in being the leading end to end risk management solutions provider in the UK and Ireland. That means it’s our job to help keep our customers assets’ legally compliant, operational and, above...
Field Service Engineer
United Kingdom 7 days ago
HC-Slough, Company: Finning (UK) Ltd Number of Openings: 2 Worker Type: Permanent Position Overview: As a Field Engineer for Diperk you will respond to the needs of the customer for diagnosis, services, and repairs on Perkins engines in the field....
Field Service Engineer
United Kingdom 7 days ago
HC-Slough, Company: Finning (UK) Ltd Number of Openings: 2 Worker Type: Permanent Position Overview: As a Field Engineer for Diperk you will respond to the needs of the customer for diagnosis, services, and repairs on Perkins engines in the field....
Field Service Engineer
Glasgow, Scotland 7 days ago
Scotland-Glasgow, Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Field Service Engineer you will respond to customer’s field repair and service requests diagnosing and providing comprehensive detail...
Java Engineer, EC3N 3AX
London, United Kingdom 11 days ago
Join us as a Java Engineer at Barclays where you'll take part in the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer...
Field Service Engineer, Royston
United Kingdom 14 days ago
Job Title: Field Service Engineer Location: Shepreth, Hertfordshire Job Overview Are you a skilled Field Service Engineer with a strong electrical/electronic background and a knack for mechanical engineering? We are looking for a professional to join...
Refrigeration Service Engineer
United Kingdom 16 days ago
Southern-Maidstone, A growing business that mainly works within the fruit ripening and processing sector of the industry is looking for an experienced Refrigeration Service Engineer! This is a field-based role, covering the Kent and South East...