Contract length - 3 month initial Purpose of contract - To support the Customer Service&Repairs Line Essential experience required - Housing, Repairs&Maintenance and Call Centre Working pattern - Hybrid (minimum 1 working day in the office, SE London) Day to day: * Provide the first point of contact for customers, via incoming telephone calls and mailbox * Promptly and efficiently resolve all housing related queries * Log reactive repairs and planned works including defects * Chase contractors for updates * Manage arrears&rent queries * Provide reception&switchboard services * Maintain high standards of probity and confidentiality * Carry out all other duties as may be reasonably be assigned Required immediately, apply with CV attached