About PureGym  Since our launch in 2009, Puregym has been pioneering the model for high-quality, affordable and flexible fitness. Our mission to inspire healthier nations has led us to become the UK's favourite gym and now an international success story, currently operating across Denmark, Switzerland, the USA, Saudi Arabia and UAE with many more to come!  We are looking to recruit an Group Payment Officer to support the Group Payment’s Team responsible for all Revenue streams into the business - handling multiple currencies. This is a great opportunity to join a fast growing and ambitious company that is leading the revolution of the health and fitness industry. The Role This is a Hybrid working role, based in our Leeds Office working a minimum 2 days in the office. Key duties will include: Create daily Bank Report, ensuring all financial transactions for the day are accurately reported and reconciled Adhere to process flows to ensure all the systems, products, and cross-department operations workflows runs smoothly. Ensure that all transactions match between multiple systems. Cross-check records between systems to ensure accuracy, Investigate any discrepancies immediately and correct them Daily reconciliations between website sale (CRM) against data base, and Payment gateway in multiple currencies Daily execution of control checks to prevent account issues and enable discrepancy correction. Oversee the accurate allocation of income and corporate receipts, ensuring thorough reconciliation of accounts. Manage international payment processing across multiple currencies on a rotating basis,  ensuring timely and accurate transactions. Handle chargeback and indemnity processes, ensuring that entries are accurately recorded. Collaborate with acquiring partners to dispute claims, provide supporting evidence, and update customer profiles as necessary. Lead fraud investigations to identify suspicious trends, resolving escalated issues. Oversee the management of revenue collection processes and maintain error logs to ensure tracking and resolution of discrepancies. Complete collection management reports daily, rotating between different tasks to ensure comprehensive reporting Address and resolve departmental queries within a 3-day working day SLA, ensuring timely and efficient responses. Prepare and distribute reports or member information as requested,ensuring accuracy and timely delivery. Manage debt collection processes, including collaborating with third-party debt collection agencies to ensure effective recovery of outstanding debts. To attend exploratory calls and support project work to implementation, raise improvements and oversee UATAble to research and interpret Rules and Regulation To create and maintain task procedures up to date Collaborate and / or lead project work including improvements and UAT   The Person Ability to work to deadlines Ability to demonstrate accuracy, time management, organisational and Investigative skills Great Team player that can positively challenge to bring out the best in others Can effectively build strong working relationships and networks to enable success Has strong communication skills and ability to manage numerous tasks whilst remaining calm Microsoft office literate, and Excel competent – must. Analytical and inquisitive minded with excellent attention to detail Is resilient and passionate about their role Strong numerical and investigative skills Is a trouble shooter and has a solution orientated approach Is an ambassador of the PureGym values     TheBenefits We believe we are the best at what we do and attract the best talent in the market. Our benefits go beyond the core benefits outlined below and give the successful candidate an opportunity to grow and build a truly rewarding career. Gym Membership +1 Flexible Working 25 Days Annual Leave + Bank Holidays + 1 Personal Day Holiday buying scheme Private Medical Insurance Company pension contribution Life Assurance   Our Values  Make a difference. Excite and inspire others. ‘Own it’ and be the best we can be.  Stand Shoulder to Shoulder. Collaborate and share with eachother. Include everyone and embrace uniqueness.  Focus on the detail. Care about the little things. Have determination and resilience to get the job done.  Play to Win. Improve and innovate – never get complacent. Challenge ourselves and each other. Celebrate our success.    PureGym isproud to be an equal opportunities employer. Our company mantra is ‘Everybody Welcome’ and we are dedicated to promoting a diverse and inclusive place to work. From a hiring standpoint, we welcome applicants from all backgrounds and are committed to ensuring that our PureGym colleagues reflect the diversity of the nation as well as our millions of gym members we serve.  Join us on our mission to inspire a healthier nation! #IndeeedHP #LI-AS1  Join us on our mission to inspire a healthier nation.