Event Planner, Leeds
Leeds, Yorkshire and the Humber 1+ months ago
Job Description
£27,033.87 per annum
Enhanced pension contributions
Opportunity to buy additional holiday allowance
Access to a wide range of programs to train and develop you
Discounts at selected high street retailers
What you'll be doing:
The Royal Armouries&New Dock Hall is the largest dedicated conference, events and Exhibition space in Leeds. Our venue offers world-class facilities for high-profile conferences, conventions, exhibitions, awards dinners and corporate events for up to 2,500 delegates, hosting more than 380 national and international events every year.
We have been game changers and innovators for events for more than 20 years and we are proud to have an unrivalled reputation for excellence and exceptional customer service. With stunning views of Leeds Dock to wow delegates, unbeatable transport links, 11 versatile event spaces, award winning catering and audio-visual team, the modern, vibrant Royal Armouries and NewDock Hall can’t be beaten.
We are looking for an enthusiastic and organised Event Planner to join our Sales team. You’ll be a valuable member of the team, responsible for coordinating the conference and events bookings for the venue.You’ll conduct showrounds and meet customers to establish final details, and proactively upsell the facilities to meet customer needs and exceed customer expectations. Produce BEO’s and attend operational meetings to ensure smooth handovers to the Operations Manager. Handle invoicing and post-event customer feedback. Ensure accuracy and timeliness in all customer, staff, and management communications. In return we offer support and development to grow within our business alongside a competitive salary. Job description:
Conducting reactive sales activities including responding to telephone and e-mail enquiries for final details
Be fully conversant with the details of the event and sales handover
Adhering to the RA’s pricing policies to maximise catering revenues and identify upselling opportunities
Ensuring all details and requirements of confirmed bookings are handed over accurately to the operations team
Proactive calls focusing on pastbookers, lost and turned down enquiries and lapsed accounts
Liaise with the client onsite teams to ensure a harmonised approach
Opportunity to attend venue showcase events and FAM Trips
Administer all event related correspondence ensuring deposits and final invoices are issued and paid accordingto company guidelines
Updating final invoice revenue in Delphi post event
Update 3rd party platforms along with the venue website with seasonal offers and packages
To always be aware of sales activity/initiatives of our competitors and use this market intelligence, acting upon it to ensure RA Venues obtains its market share in this sector
To maintain accurate, up-to-date reports and information
To maintain the Delphi FDC booking system compliance benchmark
To maintain relationships with local event partners and LVP
Support innovative campaigns for the Sales and Marketing plan
Alwaysresponding positively and efficiently to customers. Following up on post-event calls within a specific timeframe to optimise business
To perform ad hoc tasks as directed
Who you are:
A talented and creative individual with the ability to follow instructions carefully and independently. Highly adaptive and flexible with good organisational skills and strong attention to detail. Excellent team player with self-management skills.Will be experienced in achieving KPI’s and developing business strategy to achieve growth expectations
You’re organised with extreme attention to detail and the ability to manage your time effectively.
You’ll be entrepreneurial, target oriented and passionate about the Royal Armouries brands you’ll be supporting
A desire to work in a fast-paced sales environment with a passion to learn and understand the sales process.
A strong work ethic, confident athandling objections, extremely self-motivated and target driven.
Excellent written and verbal communication skills. You can explain hard concepts in clear, concise language.
You’ll possess commercial awareness, constantly seeking new opportunities to generate revenue.
You’re driven, intellectually curious and humble. You are always keen to keep learning and thrive working in a close-knit team.
You’re tech and data-savvy and are comfortable working with a variety of systems and analysing data.
Minimum 2 years’ experience in an event planning role within a Conference&Events environment would be advantageous
About us:
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:Annual salary of up to£(phone number removed)
20 days holiday plus bank holidays
Industry accredited best in class sales training
30% discount in on-site bistro
Exclusive travel discounts with TUI, Expedia, (url removed) and many more
Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons andmany more
Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
Up to 44% off cinema tickets to enjoy your favourite blockbuster
Regular emails filled with the best discounts and savings available
Receive Wow Points every time you spend and use them on a wide range of brands
You can share all discounts and offers with your friends and families
Contributory pension scheme
Grow your career with our Career Pathways and MyLearning programmes
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest