Information and Advice Officer Service care Solution are currently recruiting for an Information and Advice Officer for Childrens Services in Hertfordshire. The Information and Advice Officer will work within Hertfordshire Gateway Services. If you are passionate and committed to supporting children and families to access the right support at the right time, this is role for you. This is a Hybrid position. Pay rate -£16.98 PAYE / £21 Umbrella Main Responsibilities As an Information and Advice Officer you will be responsible for: Effective screening and support, to ensure that families receive the 'Right Response' from the appropriate agency at the highest levels of need without unnecessary delay. Strengthening screening and referral processes of Specialist Social Care Team and ensure a more timely and proportionate response to ensure that all contacts get feedback and are supported in appropriately addressing the needs of children and young people To identify needs, with management direction and support, to assess threshold of risk and understanding of the different tiers of service provision. To make full use of a range of computerised systems, gather and accurately record information and attend regular meetings with the team and professionals. Requirements: Full UK Driving Licence and access to own vehicle Experience in a similar role Reference's are required at application stage Enhanced DBS Working with Service Care Solutions comes with many benefits, including: A specialist consultant within an experience and dedicated recruitment team Excellent rates of pay Payroll services twice a week If you are interested in the Information and Advice Officer, or know of anyone who may be, please contact Emma at Service Care Solutions on (phone number removed) or email (url removed) Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!