Information and Advice Officer Service care Solution are currently recruiting for an Information and Advice Officer for Childrens Services in Hertfordshire The Information and Advice Officer will work within Hertfordshire Gateway Services If you are passionate and committed to supporting children and families to access the right support at the right time this is role for you This is a Hybrid position Pay rate & x2013 16 98 PAYE 21 Umbrella Main Responsibilities As an Information and Advice Officer you will be responsible for Effective screening and support to ensure that families receive the & x2018 Right Response& x2019 from the appropriate agency at the highest levels of need without unnecessary delay Strengthening screening and referral processes of Specialist Social Care Team and ensure a more timely and proportionate response to ensure that all contacts get feedback and are supported in appropriately addressing the needs of children and young people To identify needs with management direction and support to assess threshold of risk and understanding of the different tiers of service provision To make full use of a range of computerised systems gather and accurately record information and attend regular meetings with the team and professionals Requirements Full UK Driving Licence and access to own vehicle Experience in a similar role Reference& x2019 s are required at application stage Enhanced DBS W