Closing date:23 February 2025 This post is part of a team which undertakes a wide range of finance-related tasks in support of colleagues across the Neighbourhoods& Housing service area, other customers internal to the Council and external customers, including the Rent Control function, annual and ongoing rent reconciliation, collection of Former Tenant Rent Arrears and a range of other revenue and payment activities. Duties are varied and include management of the Direct Debit process, checking and authorising write offs and investigating discrepancies such as missing payments for example. We are looking for an individual who is able to ensure customers receive accurate and timely information in accordance with complex legislation and Council policy. You will need to ensure the service is delivered as flexibly as possible to best meet the needs and demands of our customers, as well as contributing to identifying and delivering improvements and efficiencies to processes wherever possible. You will need to deputise for the Manager on occasion. The working pattern will be Wednesday afternoons and all day Thursdays and Fridays. For an informal discussion about the role, please contact Jenny Russell, Dawn Conn or Lesley Hewitt on 01482 616 536 or 613 577 or emailjennifer.russell@hullcc.gov.ukordawn.conn@hullcc.gov.uk  or lesley.hewitt@hullcc.gov.uk   Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.  Benefits of working for Hull City Council– Working for hull city council Why Hull is a great place to live and work– Working for hull city council How to apply for our jobs - Working for hull city council ]]>