Closing date:06 April 2025 About Us  Hull City Council established its Building Safety Team in 2024 in response to significant legislation, including the Building Safety Act and the Fire Safety England Regulations, following the Grenfell Tower tragedy. Our team is responsible for ensuring building safety in multi-occupancy dwellings across the city, which includes overseeing 19 high-rise buildings, 7 medium-rise buildings, and 445 low-rise blocks. We collaborate closely with the Housing Investment Team, which manages and delivers responsive and cyclical maintenance, specialist compliance works, planned improvement projects, and refurbishment schemes for a stock of 24,000 domestic properties. In addition, we work together with the High-Rise Tenancy and Facilities Management teams.  The Job An exciting opportunity has arisen for 3 full time, permanent Project Support Officers who will be based in the Building Safety Team.  The main responsibilities of the role are: To support the project activity of the Building Safety Team and the Building Safety programmes. You will work closely with the Project Surveyors accompanying colleagues on site inspections and undertaking revisits where necessary to ensure compliance. This role will require some lone working in various locations across the city where you will follow the lone working procedure. Dealing with queries from key stakeholders (contractors, other council teams, customers) and take the correct action to resolve or pass the issue to the correct person in accordance with the applied policies, procedures, and practices. Provide daily support to colleagues within the team. Raising works, telephone interactions with customers, ability to provide written replies to customers, and organising the paying invoices. You will be responsible for the monitoring the generic building safety emails and phone calls. Monitor and follow up with colleagues any outstanding actions from fire risk assessments to ensure compliance. The successful candidates must be able to empathise, deal with issues sensitively and appropriately and refer on to services when necessary. There will be further development and training opportunities within these roles. The roles will be based between office(s), home and other locations, and you can work flexibly within this according to the needs of the team, your role and the working day. For an informal discussion about the role, please contact Rebecca Franks, Building Safety Manager or Jayne Glover, Programme Manager on email rebecca.franks@hullcc.gov.uk07702670192 orjayne.glover@hullcc.gov.uk  07892729915 Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.  Benefits of working for Hull City Council– Working for hull city council Why Hull is a great place to live and work– Working for hull city council How to apply for our jobs - Working for hull city council ]]>