Closing date:24 February 2025 Children and Young People Service are recruiting to Professional Practice Assistant positions, providing a flexible, high quality, efficient and responsive business support services complying with procedures and practices to support the delivery of front line services; there is an expectation that you will cover front of house at other sites city wide, front of house provide an effective customer focussed service to children, young people their families, carers and professionals. You will be based on the reception desk; meeting and greeting visitors for services which include West Locality Childcare Teams, Permanence Teams, Leaving Care, Targeted Youth Support, Youth Justice Service, Connexions, PAUSE, RAST, Fostering and Adoption, therefore, resilience is required as you will be dealing with difficult life experienced visitors face to face.  The role involves answering telephone calls for Childrens Safeguarding which can be difficult and challenging, you to be working within an emotive and demanding working environment.  Other tasks include issuing cash payments updating and retrieving information within Liquidlogic along with variety of other administration tasks.  NVQ level 3, working towards a level 3 qualification or equivalent experience of working in a busy demanding environment, good interpersonal and communication skills, proficient in the use of IT, the role can be emotionally demanding, you must be able to maintain confidentiality working within GDP Regulations. Hybrid working arrangements are in place however you will be expected to work in the office due to the role being reception based. The positions available are: Post 1 is 18.5 hours Permanent Wednesday pm, Thursday, Friday Post 2 is 18.5 hoursFixed Term Maternity Cover until 31.03.2026 At Hull City Council we are committed to our children and young people, and we are passionate about how we deliver services to them. That’s why we are developing and nurturing a culture that puts our children and young people at the heart of everything we do - by empowering our workforce to work together to find solutions, to be open, honest, and respectful, to take responsibility and listen and learn from others.  If you value these behaviours too, we’d love to hear from you. Hull is a changing local authority and it’s a fantastic time to join us and be a key player in supporting our journey.  Why it's great to work for Hull City Council: A competitive salary An excellent pension through the Local Government Pension Scheme (LGPS) Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period Career development and learning experiences from a range of training courses and learning methods Supportive and forward-thinking culture Great career development opportunities For an informal discussion about the role, please contact Sarah Rennard, Service Support Team Leader on 01482 612 940  orsarah.rennard@hullcc.gov.uk Benefits of working for Hull City Council– Working for hull city council Why Hull is a great place to live and work– Working for hull city council How to apply for our jobs - Working for hull city council ]]>