Closing date:09 February 2025 Fixed Term for 12 months to cover secondment. Children, Young People and Family Services are seeking to recruit an enthusiastic, experienced and highly motivated officer to provide administrative support to the Children, Young People and Family Services, Integrated Complaint Team.   You will be required to have excellent communication skills, both verbal and written. The post involves working to statutory deadlines so you must possess excellent organisational and time management skills with a proven ability to meet deadlines and prioritise the workload. You will be required to provide efficient, accurate and responsive customer focused administration support.  The post holder will be required to demonstrate, tact, diplomacy and empathy.   Experience of working in an office/administration environment and knowledge of MS office packages is essential, along with the ability to keep accurate and detailed records to extract, compile and present management reports and statistics.  The duties will include dealing with enquiries face to face and by telephone from members of the public and internal/external agencies involving highly sensitive and confidential information; maintaining specific databases, inputting and extracting data, and undertaking document processing functions; and the preparation and production of documents in a professional style using a range of software packages.  For an informal discussion about the role, please contact Deborah Witty, Integrated Complaints Manager on 01482 616 049 ordeborah.witty@hullcc.gov.uk Benefits of working for Hull City Council– Working for hull city council Why Hull is a great place to live and work– Working for hull city council How to apply for our jobs - Working for hull city council ]]>