Home Options Officer Location Civic Building Agile Working Contract Temporary Hours Full-time 37 5 hours per week Pay Rate 19 08 LTD 15 99 PAYE per hour We are working on behalf of our client to recruit a Home Options Officer to join their dynamic team This role is focused on homelessness prevention and supporting individuals in accessing suitable housing solutions If you& x2019 re passionate about helping people and making a real difference this could be the perfect opportunity for you Role Overview As a Home Options Officer you will provide comprehensive frontline advice and support to customers focusing on preventing homelessness You& x2019 ll work closely with a range of partner agencies to secure positive outcomes and help individuals achieve sustainable housing solutions Key Responsibilities Offer tailored advice to customers to prevent homelessness by retaining existing accommodation or sourcing alternatives Collaborate with agencies to support rough sleepers and individuals facing complex housing challenges Provide specialist advice and support for customers experiencing domestic abuse Conduct housing assessments and issue decisions in line with the Homelessness Reduction Act 2017 Maintain accurate records communicate decisions effectively and manage caseloads efficiently Liaise with landlords healthcare providers and partner agencies to facilitate successful housing outcomes Undertake property inspections and ensure compli