Analyse current state processes: Identify inefficiencies, bottlenecks, and opportunities for improvement and from those,       Gather and document business requirement for in-house PAS (policy admin system) functional build.  Assist with writing User Stories for Dev Team Define and document future state processes: Work with stakeholders to design new processes that are efficient, effective, and aligned with the new Policy Admin System.  Take the lead in interviews with stakeholders, facilitating workshops and other requirements gathering meetings. Lead discussions with stakeholders to gather input, build consensus, and drive decision-making.  Deliver high quality project documentation (process flows, requirements, user stories) according to existing standards.  Manage stakeholders to achieve sign-off of requirements. Work with IT Developers to agree appropriate solution to support requirements. Provide the link between the development team and business representatives regarding functionality, throughout the development lifecycle.  Capture data elements, organise and model data to support or improve recommendations.  Ensure cross project team and business stakeholder collaboration.   Requirements: Demonstrable experience writing requirements specifications and User Stories and obtaining business agreement.  Experience of working with multi-disciplined development teams, including external vendors and agencies providing services for projects.  MS Office suite, includingExcel / Visio knowledge and skills.  Knowledge and experience of a range of project delivery methodologies (Agile&Waterfall).  Experience of gathering business requirements using a variety of techniques from representatives at different levels of the business.  Previous experience of business analysis within an Insurance environment  REF-218