(GBR-Wellingborough) Account Management Specialist - Senior
United Kingdom 11 hours ago
Job Description
**DESCRIPTION**
We are looking for a talented **Account Management Specialist– Senior** to join our team specialising in **Sales** for **Powergen Projects** in **Wellingborough, Northamptonshire, United Kingdom**
**In this role, you will make an impact in the following ways:**
+ Building strong, relationships with designated accounts by understanding their needs, concerns, and objectives.
+ Developing comprehensive account plans and strategies to achieve client objectives and maximize value for both the client and the company.
+ Serve as the primary point of contact for clients, addressing inquiries, providing updates, and ensuring clear andeffective communication throughout the engagement.
+ Proactively identifying and addressing client issues, concerns, or challenges to ensure prompt resolution and maintain client satisfaction.
+ Identifying opportunities to expand the scope of services or products offered to clients and effectively cross-selling or upselling additional offerings.
+ Managing contract negotiations, renewals, and amendments in collaboration with internal stakeholders and legal teams.
+ Working to increase revenue from existing clients by identifying opportunities for upselling, cross-selling, and expansion, and accurately forecasting revenue projections.
+ Collaborating with internal teams such as sales, marketing, product development, and customer support to ensure alignment on client needs and objectives.
+ Monitoring client satisfaction levels, gathering feedback, and taking proactivemeasures to ensure high levels of client retention and loyalty.
**RESPONSIBILITIES**
**To be successful in this role you will need the following:**
+ Technical and Commercial Skills: A solid technical background combined with strong commercial skills will enable you to understand and meet customer needs effectively.
+ Language Proficiency: Proficient English is essential, and knowledge of additional languages, especially French, will be a significant advantage in communicating with diverse clients.
+ Strategic Pricing and Account Planning: The ability to develop pricing strategies and execute account plans by aligning with key stakeholders and tracking progress against targets is crucial.
+ Adaptability and Communication: Explaining complex technical information in a way that is understandable and useful to various audiences, and developing account strategies that balance customer requirements with business capabilities, will be key to your success.
**QUALIFICATIONS**
**Education/ Experience**
+ College, university, or equivalent degree in marketing, sales, technical or a related subject or equivalent industry experience required.+ This position may require licensing for compliance with export controls or sanctions regulations.
+ Significant level of relevant work experience, including previous customer and/or product experience required. Purchasing/commercial contract negotiation preferred.
**Job** Sales
**Organization** Cummins Inc.
**Role Category** Hybrid
**Job Type** Exempt - Experienced
**ReqID** 2403690
**Relocation Package** No
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