eCommerce Manager, NE29 7UT
UK 1+ months ago
Job Description
Ecommerce Manager
Salary; Negotiable depending on experience
Location; North Tyneside
Are you passionate about ecommerce and looking to advance your career with a dynamic and innovative company? Concept Onyx Recruitment is seeking a talented Ecommerce Manager to oversee and drive the online sales strategy for one of the UK's most vibrant and distinctive brands.
About the Company
Our client is a leading name in the UK’s market, offering a wide range of high-quality products and stylish accessories. This brand is known not only for its excellent products but also for its commitment to charitable causes.
Key Responsibilities:
Oversee the day-to-day management of the website, ensuring a seamless user experience that is user-friendly, visually appealing, and easy to navigate.
Manage online product listings, ensuring accurate and attractive product descriptions and images, and strategically placing promotions and featured products on the website.
Monitor online inventory levels, coordinate with internal teams, and use inventory management systems to ensure stock availability and minimise stockouts or overstock situations.
Understand sales performance; identify any seasonal patterns, top performers, and underperforming products.
Optimise and adjust site pricing based on weekly sales data.
Manage price changes across the site during sale periods and carry out regular checks to ensure all product data is accurate and up to date.
Liaise with in-house creative and key stakeholders to ensure all specific online products are launched on time and with appropriate content/messaging, using responsive design for optimal performance across devices.
Provide regular reports against agreed KPIs and use findings to make improvements on identified metrics.
Implement a testing framework to monitor all site changes to minimise risk and improve user experience and revenue.
Spend regular time optimising paid-for apps and work closely with external suppliers to ensure optimal site performance across product upsell, cross-sell, and data collection.
Use insights, data analysis, tool reviews, and industry reading to put forward regular recommendations to improve site performance and drive revenue.
Ensure subscription products are all available, up to date, and have good presence across the site.
Line manage junior team members. Skills&Qualifications:
Bachelor’s degree in Marketing, Business, or a related field.
4+ years of experience in ecommerce management, preferably within a fast-paced retail environment.
Proven track record of driving online sales growth and achieving revenue targets.
Familiarity with A/B testing and conversion rate optimisation techniques.
Ability to interpret data, generate insights, and make data-driven decisions.
Strong organisational skills to manage multiple projects simultaneously and meet deadlines.
Experience with ecommerce platforms, ideally Shopify Plus, and digital marketing tools (e.g., Google Analytics).Ability to capitalise on commercial opportunities to generate more sales.
Excellent verbal and written communication skills to effectively collaborate with cross-functional teams.
Creative mindset to develop and implement innovative ecommerce strategies.
Meticulous attention to detail to ensureaccuracy and quality in all aspects of ecommerce management.
Strong problem-solving skills to address challenges and identify effective solutions. Salary and Benefits:
Competitive salary, dependent upon experience.
Hybrid working model: up to 1 day per week from home.
"Early Finish Friday" policy.
Discounted products.
Biannual social/culture events.
Free onsite parking.
Cycle to work scheme.
Abundance of learning and development opportunities. If you are ready to take the next step in your ecommerce career and contribute to a fast-growing brand with a strong charitable ethos, we would love to hear from you. Apply today to join the team!