Digital Program Manager - Automotive Finance
United Kingdom 12 hours ago
Job Description
The Company Our client is a strong player in the automotive finance industry and due to growth are looking to appoint a number of roles within their digital team to assist in accelerating the improving and enhancing of the digital customer experience across their platforms and drive business growth The role The Digital Program Manager will be responsible for taking the lead on managing end to end digital initiatives for the business aligning to the company& x2019 s strategic goals Acting as the key liaison between IT and the business you will be required to understand gaps and business requirements and work closely with IT to deliver defining and documenting program objectives for digital initiatives Key Accountabilities Take the lead on managing end to end digital initiatives planning and executing digital programs designed to enhance customer experience and operational efficiency Identify and prioritise digital initiatives working closely with IT and the business and ensuring alignment with business needs and requirements Define and document program objectives scope and deliverables & x2013 including business cases for digital initiatives as required Present back to leadership and key stakeholders on program updates and performance metrics Define change management activities around communications training and education presentations and launch plans Analyse data to measure success and identify areas of improvement preparing and delivering comp
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London, United Kingdom 3 hours ago
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