Job Title: Administrative Assistant Type of Business: Public Sector Location: Derby Hourly Rate:£11.44 - £12.45 depending on experience Start Date: ASAP Length of Contract: 3 Months Hours: 37.5 GI Group are now seeking to appoint an Administrative Assistant to our public sector client based in Derby. The Administrative Assistant will deliver an effective and competent level of receptionist and clerical support and consistently deliver a "client-focused" service which promotes good customer service and effective working relationships. Main Duties of the Administrative Assistant: Acting as receptionist/first point of contact for the department, dealing with routine and specialist enquiries in a pleasant and helpful manner, communicating relevant information to stakeholders, referring to others as appropriate Answering telephone calls, taking messages and passing on accurately to the relevant departments / person Ensuring that general office supply levels are maintained Responsible for sorting of all incoming post and ensuring distribution to the relevant departments and ensuring that all out going post is documented. Sending post recorded delivery when requested Promoting the image of the department, checking that notices and leaflets are up to date and well presented Ensuring that all complaints, comments and suggestions are dealt with appropriately, in accordance with policy, resolving where possible and escalating to line manager when appropriateRole Requirements: Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significantequivalent previous proven experience Demonstrable experience of working in an administrative environment and working with computerised data systems Working knowledge of Microsoft Office including Word and Excel Clear communicator with good writing, data entry and telephone skills Ability to work effectively as part of a team Understanding of and commitment to equality of opportunity and good working relationships Hiring Contact: Laura Vieira Agency: GI Group If you would like any further information about any vacancies before applying, please feel free to contact