Find up to date salary information for jobs in United Kingdom, and compare with national average, city average, and other job positions.

Customer Service Advisor, L5 3BB

United Kingdom 20 days ago

Job Description

As a Barclays Customer Service Advisor, you’ll be the first point of contact for our customers by providing assistance and guidance to each customer, giving a personal touch ensuring they feel valued and respected. You’ll have empathy, understanding and a passion for delivering excellent customer service. Full training will be provided,and you’ll be placed within a supportive team who’ll guide you to ensure you have everything you need to succeed as a Customer Service Advisor. Salary - £25,500 Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiplecommunication channels.  Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction throughthe use of multiple communication channels. Analyst Expectations Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practice and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Succeed Recruitment Solutions: Cruise Customer Care Advisor

United Kingdom 2 days ago
£23,000 plus commission&excellent benefits:Succeed Recruitment Solutions: We’re looking for an experienced cruise customer service professional to join a growing cruise agency as a Cruise Customer Care Advisor. This fabul... Homeworking UK Wide

Customer Service Advisor - 6 Month FTC, Gildersome

Bradford, Yorkshire and the Humber 5 days ago
Company Description Contract: 6 Month Fixed Term Contract - 37.5 Hours Per Week Location: DPD Bradford Depot, Express House, Nepshaw Lane, Gildersome, LS27 7JQ Days of Work: Monday - Friday  Hours of Work: 08:30 - 17:00 Join us on our journey as we...

Parts Advisor, Stockport

United Kingdom 8 days ago
VACANCY ALERT Parts Advisor - Stockport area PRESTIGE FRANCHISED DEALERSHIP Our client, a fantastic employer, well established and prestigious dealer group, is looking to recruit an experienced Parts Advisor. Responsibilities of the Parts...

Sales Advisor, Bristol

Bristol, South West England 9 days ago
Role: Full Time Sales Advisor / Location: Bristol Central / Salary:£24,149 per annum (OTE £26,563) plus benefits  / Hours of work: 40 hours per week - any 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and...

Customer Service Advisor

London, United Kingdom 11 days ago
London-Clapham, A highly successful and well-established e-commerce business selling sports, fitness, healthcare safety and pet products is looking for an office -based Customer Service Advisor to join their team in Clapham, London. The role is...

Customer Service Advisor, L5 3BB

United Kingdom 20 days ago
As a Barclays Customer Service Advisor, you’ll be the first point of contact for our customers by providing assistance and guidance to each customer, giving a personal touch ensuring they feel valued and respected. You’ll have empathy, understanding...

Customer Service Advisor - Intermediary Mortgage Expert, SR4 7NU

United Kingdom 20 days ago
The purpose of this role is to provide an exceptional experience to our Brokers and Solicitors across both telephony and webchat, enabling them to achieve their ambitions and meet their clients mortgage needs whilst contributing to the Life Moments...

Customer Service Advisor - Intermediary Mortgage Expert, SR4 7NU

United Kingdom 20 days ago
The purpose of this role is to provide an exceptional experience to our Brokers and Solicitors across both telephony and webchat, enabling them to achieve their ambitions and meet their clients mortgage needs whilst contributing to the Life Moments...

German or Polish speaking Customer Service Advisor

United Kingdom 28 days ago
HC-Watford, FRENCH SELECTION (FS) German or Polish speaking Customer Service Advisor Salary: up to£30,000 per annum Location: Watford Hybrid working available Ref: 8146CS To apply using our preferred format, please visit French Selection website, got...

Digital&Technology Senior Manager (Risk), LONDON

London, United Kingdom 1 month ago
Business Unit: Risk Management Salary Range: £74,400 - £111,600 DOE + red-hot benefits Location: UK Flexible with occasional travel required to a Hub Contract Type: Permanent Be a change maker with more cha-ching. Live a life more Virgin. Our Team We...