Customer Service Administrator– Leading International Company 12 months FTC Location: Craven Arms, Shropshire Salary: £22,000 + benefits Our client is the UK’s leading independent scientific group, providing laboratory analysis to the agriculture, food, and environmental sectors. We are excited to announce that due to significant business growth, we are supporting the company by recruiting a hands-on and process-driven Customer Service Administrator to join the team. The successful candidate will be fully trained, supported, and developed to reach their full potential. This is a great opportunity for someone who wants to flourish in a fast-paced environment, someone with strong administration and customer service experience, and a willingness to work in a team-based customer service-focused company. The role: * Receiving samples via the post, logging these onto the internal system * Once logged, allocating these to the correct team * Using internal systems and liaising with colleagues to track payment status * Communicate with colleagues regarding the urgency of deadlines * Provide excellent customer service both internally and externally via phone and email The person: * Previous experience in an operative or customer service-focused role * Excellent attention to detail * IT savvy, used to working with basic IT packages * Works well as part of a team, as well as independently * Process-driven and able to work confidently on health and safety protocols To apply. please send an updated CV today! If you are interested in making a fantastic career move or starting your career in this leading multi-national company, please apply by submitting your cv, or if you would like to have a discussion before applying, please contact our office where we welcome all