Find up to date salary information for jobs in United Kingdom, and compare with national average, city average, and other job positions.

Graduate Customer Support Coordinator, CV6

Coventry, West Midlands 1 month ago

Job Description

Graduate Customer Support Coordinator Location: Coventry (Full-time office-based with 1 day hybrid options after training) Starting Salary: Market leading starting salary Full-Time, Permanent | 0830 to 1700 Monday to Friday Excellent benefits package Are you a recent graduate with some commercial experience, looking to take your career to the next level? Do you thrive in a fast-paced environment where customer experience is a top priority? If so, this could be the perfect opportunity for you! About the Role As a Customer Support Coordinator, you will play a key role in managing customer expectations and ensuring seamless order processing and delivery. You’ll work closely with supply chain and sales functions, proactively tracking orders and resolving any challenges to provide a premier customer experience. This role is ideal for someone with strong communication skills, a problem-solving mindset, and a passion for delivering excellent service. What You’ll Be Doing ✔ Acting as the primary point of contact for customer queries, ensuring timely responses and proactive updates ✔ Tracking and managing customer orders from order placement to delivery, ensuring accuracy and efficiency ✔ Working closely with internal teams (Supply Chain, Sales, Finance) to ensure a smooth order management process ✔ Analysing order trends, managing backlogs, and driving on-time delivery performance ✔ Identifying and resolving customer issues, ensuring corrective actions to prevent reoccurrence ✔ Updating and maintaining customer records in relevant databases (e.g., JDE, D3, OEC) ✔ Contributing to team meetings, problem-solving sessions, and continuous improvement initiatives What We’re Looking For ✅ Degree-level qualification (Ideally Business, Supply Chain, Customer Service, or related field but will consider all degrees) ✅ Some commercial experience in a customer support, sales administration, or order management role ✅ Strong communication skills – able to liaise with customers and internal teams effectively ✅ Ability to problem-solve and take initiative in a fast-paced environment ✅ Highly organised with great attention to detail ✅ Comfortable using Microsoft Office and business systems (experience with JDE, D3, or OEC is a bonus) ✅ A customer-first mindset, with a proactive and adaptable approach What’s in It for You? * Hybrid Working – Office-based in Ansty Park with a 4/1 office-home split after 1st month * Flexible working options – Adjust start/finish times after the first month of training (Core hours: 08:30-17:00) * Quarterly ACIPS payments * Pension Contribution Scheme – Up to 6% employee contribution matched +3% by the company * 25 days holiday plus statutory bank holidays,increasing up to 5 additional days based on length of service * Excellent career development opportunities in a global business If you're a driven and detail-oriented graduate with some commercial experience, we'd love to hear from you! Apply now and take the next step in your career!

Coordinator - Property Services

United Kingdom 1 day ago
Are you well organised and enjoy providing an excellent service to customers and colleagues?  Due to continued growth we have a fantastic new opportunity for a Coordinator  to support our Property Services team and join our...

Care Coordinator - Lisburn

Lisburn, Northern Ireland 2 days ago
Location: Lisburn& Down Contract type: Coordinator Salary details: 24,000 - 26,000 - Full Time - Support provided to complete NVQ Level 3& 4 in Health and Social Care. Providing Quality Care Bluebird Care started as a small family business in...

Care Coordinator - Lisburn

Lisburn, Northern Ireland 2 days ago
Location: Lisburn& Down Contract type: Coordinator Salary details: 24,000 - 26,000 - Full Time - Support provided to complete NVQ Level 3& 4 in Health and Social Care. Providing Quality Care Bluebird Care started as a small family business in...

Graduate Technical Delivery Consultant - £32.5K

United Kingdom 14 days ago
Based in East Sussex this company is a well respected technology firm that specialise in software and software systems for Warehouse and Inventory Management Systems for their clients. This is an exciting opportunity for an enthusiastic...

Billing Coordinator

London, United Kingdom 14 days ago
About the Role We are seeking a highly organised and detail-oriented Billing Cooridnator to join our dynamic finance team. This is a crucial role supporting all financial operations related to customer invoicing, payment processing, and revenue...

Graduate Technical Sales Manager - £30k-£35k + bonus

United Kingdom 17 days ago
A provider of industrial technology solutions across a number of industries, including food, cosmetics, pharmaceuticals and education. Based out of a highly collaborative office in Hampshire, this business is part of a wider group of successful...

English Teacher / English ECT - September 2025

London, United Kingdom 20 days ago
English Teacher / English ECT - September 2025 An 'Outstanding' Secondary School in Hillingdon, W London are on the hunt for an English Teacher / English ECT - TLR's Available for a September 2025 start. This is a permanent, and full-time contract....

Materials Coordinator, Farnham

United Kingdom 23 days ago
We are looking for a highly organised and detail-oriented Materials Coordinator to join our clients’ team. You will work closely with multiple departments to ensure that all required materials are available for production and that production...

Graduate Administrator - £25K

United Kingdom 26 days ago
Are you a recent graduate looking for a role local to you in Horsham?  Wanting to use your transferable skills in a dynamic office based role? This B2B service provider are looking for their next graduate hire to join their expanding team. The...

Graduate Customer Support Analyst - £28.5K

United Kingdom 27 days ago
Are you looking to join an exciting tech company this summer (or sooner)? This opportunity could be a great next step for you! The Company: This medium-sized, fast-growing software house has won several industry awards. The company has offices in the...