Our Chelmsford client is seeking a strong administrator to assist the team whilst they undertake a client project. This role is working in central Chelmsford and is office based working 9-5.00pm. Our client needs this support for 6-12 months. Our clients office is a 5-10 minute walk from the station. We require people who are not on notice and can start within 1-2 weeks. As this is a financial services environment you will need to pass a criminal and credit check prior to starting the assignment. You will be responsible for updating the specialist database and basic pensions calculations. You will need a good eye for detail, strong data entry skills and an excellent telephone manner. Your role: Maintaining data and processing requests in relation to the Pension database and membership Dealing with enquiries on the telephone, email and in writing Collation of data for Management Information (MI) and production of MI report General admin support for the team Receiving and handling internal and external telephone queries. Running automated systems calculations. Producing letters to 'draft standards' via Electronic Document Management system (EDM) in response to customer queries and arranging for them to be issued after checking. Amending of, and with experience developing into checking non-financial work e.g. change of address. Developing a basic knowledge and awareness of their clients and associated schemes. Assisting the team with project related work e.g. bulk mailshots to scheme members.Skills required Pensions knowledge advantageous, but not essential Ideally previous experience of working within an office environment is required Computer literate, including Word and Excel Organised, methodical and logical approach to tasks Common sense Good time management skills Can do attitude and takes pride in work Ability to work in a team towards targets Excellent communication skills, both written and verbal Ability to work on own initiative Our client offers excellent training and a lovely working environment. If you are interested please call Sharon on (phone number removed) or apply ASAP.